LS
Lee S
Active since Jun 2024
3
Reviews
0
Industries
Reviews
3 reviews8 months ago
McCarthy Woodmead – 12 Days Without Car, No Accountability
: My vehicle has been at McCarthy Woodmead for over 12 days due to a parts delay. I was initially informed that if the part was unavailable, I would receive a courtesy car. This later changed to a “7-day” requirement, and then re-calculated to only qualify from 2 September 2025. This inconsistency is misleading and has left me without transport for an extended period. Despite being assured of daily feedback, no updates were provided unless I made contact. When the part arrived on Friday, it was not communicated or actioned, and repairs only started on Monday after a call centre intervened. The Workshop Manager, Stephen, told me that he “does not work for Renault but McCarthy and did not sell me the car,” which highlights a lack of accountability. The Dealer Principal has also refused to escalate the matter further. To date, I have incurred R4,752 in transport costs, which I am seeking to be reimbursed. I expect reimbur*****t of costs incurred and accountability from both McCarthy Woodmead and Renault.
0 replies
8 months ago
McCarthy Woodmead – 12 Days Without Car, No Accountability
12 days without car, misleading promises, no accountability, R4752 lost.
53 replies
23 months ago
Telkom stole my money!
I need to express my disappointment with the overall service I received at Telkom Killarney. I visited the branch to cancel a recurring R45 contract that should have been terminated two years ago. Despite my efforts to contact the call center, I had no other option but to physically visit a branch. The consultant assured me that the contract was canceled with no further action needed from my end. However, the following month, Telkom debited my account twice, and I promptly reversed these charges as I no longer had any association with Telkom. Subsequently, I was debited again with no explanation, and I was unable to reach the call center for clarification. After reversing the charge once more, I was shocked to learn that I now have an adverse record due to the reversals. Despite confirming the cancelation of my contract, Telkom claims that I am liable for charges and payments that I should not have been billed for. This situation is unacceptable, and I expect a prompt and satisfactory resolution.
0 replies
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