NM
Nthabiseng M
Active since Jun 2024
5
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5 reviews11 months ago
Vietnam outstanding
Wow wow wow........you definitely outdid yourself on this one. The Veitnam trip exceeded my expectations and dreams. Everything was organised to the point. The cruise was on another level
58 replies
15 months ago
Rubrix never use
They only respond to emails that they like as if they are not providing a paid service. On the 6 Dec our complex was disconnected by Ekurhuleni municipality due to defaulting on a payment arrangement............
0 replies
15 months ago
Let down
On the afternoon of the 27th Dec, I placed a Click & Collect order for Braai Lamb Tails for the following day at Sunward Park Foodstore between 2pm - 3pm. Order was successfully placed, huge surprise when I got to the store and found that the order is not ready ...worse no-one knew of the order. I was told that it was somehow missed and actually there was no stock in the store so they will call me, my details were taken. Luckily I was ordering for the braai on the 1st so there was still time. On Monday the 30th I received a call and was informed that actually the stock is not even available from Supplier, even. I made it clear that I need Lamb as I have the braai menu sorted. On Tuesday the 31st , I was told there is nothing that can be done for me and its Click & Collect dept. Only on this day do I receive an email cancelling my order and also saying that my refund will only be available in 21 working days (I used my Capitec card). This meant I had to either use other money and buy lamb or not have lamb at the braai. I am a huge customer of Woolworths Food (buy my fruits and veggies weekly there + meat), this is not an experience that has to be linked with Woolworths brand. Why should I wait 21days for a refund? I placed an order and it was successful, why am I being punished? Why couldn't the team make a plan and source from any other stores outside Boksburg? Even today when I checked on the App the Braai Lamb tails are still available to be purchased. Why did it take so many days for the order to officially cancelled?
0 replies
19 months ago
5hr ordeal
Went on a trip sold as 3 Countries trip, only for it to be actually 1 country. Botswana is just a transit country, you arrive in the evening, have supper and sleep as you have to be ready to travel by 7am the next day. Zambia is just the border, actually you walk the bridge by yourself, cross the border and comeback. If time allows you can pay a taxi to explore Livingstone on your own. The activities that are covered by the agency are great. They do not inform you of the other costs of possible activities well in time for you to budget well. The nightmare of our trip was when coming back, we were stopped by VID (vehicle inspection division) in Zimbabwe and they found that the bus we were using does not have a permit to be there. This translated to a 5hr delay, we had to be dropped at a shopping centre and left to seat in the sun till everything was sorted. This is embarrassing and disgusting. We had to travel in the dark on unfami**** road that has potholes to Francistown. We got to the hotel at 23h00, the agency had arranged for supper at our request (but who eats supper at 23h00?). We had to sleep and be ready by 8am to travel to SA. On our way to SA, at Carousel tollgate we were stopped by SAPS then by Metro Police and they found that the bus documents are not in order. It made me realise that these people are really really reckless. How do you take people from SA to Zimbabwe and back with improper documents of the bus yet you insist that they have proper documents. On top of that we are required to have fully paid the trip 30days before departure date. They had the money, why didn't they get documents then.......yes, it is money related. Then after our return, we asked for compensation for the 5hr ordeal they put us in and they get arrogant by referring to supper at 23h00 as compensation (which by the way was demanded by us). It seems that not having proper documents for the bus is their style, few people within our group mentioned that last year they went to Lesotho with the same agency and similar problem was encountered. I travelled with them last year to Namibia and we also experienced mechanical problems with a bus we were using. It is clear that they cut corners.
53 replies
22 months ago
Pathetic
Around 20 May 2024 I wrote a request to Standard requesting that they activate the Access Bond on my Homeloan account. Last week I wrote another request, received a call and a promise to resolve this but to date nothing. Even contacting Standard Bank via Twitter is not helping.....yet I am on Prestige Banking. Pathetic service
159 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)