CT
Carl T
Active since Jul 2024
3
Reviews
0
Industries
Reviews
3 reviews20 months ago
*#&$^;$&@&@^× MTN SERVICE IS ABSOLUTLEY DEPLORABLE
On the 24th July 2024 I requested my upgrade from MTN platform. I was called on the same day and spoke to "Shaniqua" she took me through EVERYTHING payment details etc etc etc. She then further told me that I was APPROVED FOR MY UPGRADE, and that I need to get my documents in order for delivery ie proof of residence and a copy of my ID. She further told me that my order will be delivered on the the Monday (4 days later) this never happened. All the emails pertaining the order was approved and verified FROM MTN..... I then received a call stating that my order was DECLINED. After having REVIEVED A CONFIRMED APPROVAL FROM THE AGENT AND THE EMAILS. MEN'S customer service is PATHETIC. They are misinformed and shrug their shoulders and say basically (not my job) as a CUSTOMER SERVICE AGENT. This is absolutely pathetic. I did an upgrade for a Samsung Galaxy S24 Ultra and. MOOV LAPTOP. I have 2 lines with MTN, I pay my account diligently and on time. I have never made excuses. I have made a payment arrangement once. I paid double the very next month. I am a loyal MTN customer, and DEMAND that MTN sends me my upgrades that I have PAID FOR through 24 month contracts and more, buying extra data etc etc etc. I am absolutely DISGUSTED in the way and manner I have been treated. So @MTN I demand my #&$^#&# upgrades to be with me in 24 hrs. You have the most pathetic and deplorable manner of handling your clients being a business with a networth of 12.1billion.... you should have more respect for your clients. US as the CLIENTS have gotten you where you are today. Without us, you would be NOTHING. YOU HAVE NO RESPECT FOR YOUR CLIENTS WHATSOEVER.
0 replies
20 months ago
Friendly enthusiastic service at Montana Haval
The service I recieved from Jean-Marie was outstanding. Eventhough we were not able to complete our deal because of personal reasons, her friendliness and attention to detail is prestine.
0 replies
21 months ago
EASY BET - DEACTIVATE ACCOUNT FOR NO REASON
Easy Bet deactivated my account to APPARENT unusual activity. All they say when I ask is "it's under investigation" three weeks of NO CORRESPONDENCE, no call, no email, no nothing. They are always copying and pasting the replies sent to one. I DEMAND ALL MY MONEY BACK FROM THEM THATNI HAVE SPENT THERE
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)