Active since Jul 2024
When they are making sales they are too good and they stay in contact with you ..as soon as you start having problems with their cars ..they are no longer available to speak to you or resolve the issue. They gave me an old battery that's is now giving me problem ..Craig gave me his WhatsApp number and asked me to send evidence that I have from the tracking company so that we can find a way of resolving the issue ..I did that but he did not even look at the WhatsApp messages I sent him ...now he is no where to be found!!!!
I received a call from Metrix telling me about the fitment when they never spoke to me about anything before ..when I told them I don't have any fitment arrangements with them the agent said she is joking and then asked about the account I have with them ..well I don't have any ..I was puzzled..I asked then to remove my name from their systems ..then she dropped the call.. This is very annoying cause j don't even know where they got my details from !!
Thabo was a great help ..I had multiple queries and he managed to resolve all of them efficiently.. He deserves more then 5 stars 😊