Gagan S

*****

My name is Gagandeep Singh, Director of RISHTAPRIME PRIVATE LIMITED. I have opted for there service for social media management and paid a fee of Rs 3540 to initiate the service. there sales team member, Ashish, contacted me and assured me that you are the best at what you do, so I trusted you and paid the fee. However, since that day until today, I have not heard from Ashish. He mentioned that you had assigned me an accounts manager named Shresth, who, upon speaking to him for the first time, I felt had zero knowledge about social media. This gave me the impression of a ****. When selling a service, knowledgeable personnel are typically involved upfront. After payment, it seems there is little concern for what happens to your clients. From July 13th to July 22nd, there so-called professional team has not done any work on my social media accounts. There has been no proper communication from their end, nor any updates on their activities. Every day, they only request my social media OTP, and it's unclear what they do next. I demand a complete refund. If my refund is not processed promptly, I will proceed to file a ***** case against your company. I will take all necessary steps to ensure this matter is addressed.