Damien N

Kurt Geiger quality is poor and poor staff attitude

Highly suggest you do not buy the formal work shirts. Spent between R8-R9k in work clothes. The navy blue shirt and black shirt faded in less than 6 months. When we went to the store to show how bad the quality was they took the shirts in and the manager (Vusi) said it needed to go under QC. The shirts were then sent to jhb (process took over 5 weeks). During that time I received little feedback and resorted to contacting the regional manager (Darryl Joseph). He was helpful and said he would get involved. However, later on in the month it was basically decided to decline exchanging - blaming it on poor customer care - which is absolutely not true as it washed within the recommended instructions and ironed inside out with a handkerchief. Please consider not wasting your money here. Go read other reviews and you will see it is consistently a problem. Very disappointing.