Nico H

Misled Into Rental Agreements Instead of Rent-to-Own

I approached Integro Technologies looking for a rent-to-own solar solution during loadshedding. From the very start, I made it clear that I wanted an agreement where I would own the system at the end of the term. The salesperson (Maggie Cloete) assured me that this was the case. However, after signing, I later discovered that the contracts provided are in fact rental-only agreements (“Master Agreements of Hire”). This means I will never own the equipment, no matter how much I pay. To make matters worse, in 2025 I was pressured into signing a so-called “move” agreement that included charges for materials and services which were never received or installed. I raised this issue with the supplier, but instead of resolving it, they insist it was all above board. Charging for goods not delivered is misrepresentation and ******** under South African consumer law. Now, I find myself locked into multiple expensive rental agreements, with escalating costs, deposits, once-off fees, and interim charges — all stacked on top of each other. This is not what was explained to me, not what I agreed to, and not what was promised. Consumers deserve transparency and honesty. What I experienced feels like a classic bait-and-switch: sold as rent-to-own, but delivered as rental. I urge others to be very careful when dealing with Integro Technologies / Intergro Finance