SJ
Shirley N
Active since Oct 2024
2
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2 reviews2 months ago
Krish from smg parts department
I called this branch as I bought a car from them , the car had a problem with the gear box and then called them, the receptionist put me through a guys called Chrish in the parts side, I relayed the story and immediately sprigs said he knows of someone with a gear box, gave me numbers and he said they work with them, because this was coming from him and the call I made was to the dealership I then called this number , I got the gear box and my mechanic installed it, then the engin gave in, I called Krishna again and said I wanted to bring my car there, he said because my mini is a bit old he would suggest I take it there Theo and Eugene as they deal mainly with minis and they are a part of them! I then listened to that! After paying all amounts and being told the car is ready, after a year of calling and being taken pillar to post, finally it was ready, when the gentlemen I had sent to collect the car got there , he wanted to test drive the car, the windows were not opening and closing, the gear box leaked and the car was in smoke ! I called Irish and Irish finally said he has nothing to do with them and they are on their own . I want to lay a complaint against this company for failed refferals as o called the landline and that’s where I landed at .
0 replies
18 months ago
Disgusting and *****ulent activities at Virgin active sa ! East London beacon bay branch and Capetown head office
I do not stay in Eastlondon, as I was visiting for 3 days, I needed a gym, I went there and was forced to open an account cause they couldn’t take 3 day walkins, I opened the account as I needed to gym whilst on a business trip away. I then attended gym, I kept paying just to keep updated, my contract ended? I then called for a cancellation, they asked me to pay R1700 to cancel it, I did that? Its was since beginning of this month where they kept calling me to pay as one of the days I went into the gym and reactivated my membership whereas I have not been in Eastlondon and have not been at that club since March or something! I am very disappointed as I had spoken to so many reps telling them I did not reactivate and can they keep my contract cancelled like I did. The last lady I spoke to today 15th October 12:06pm, I got her on this number 0860888886 listened and then hung up the phone! I need @virginactivesa to rectify this problem urgently. The number that kept calling me from Capetown is 0214932406, very rude people and with not even and inch in their body that wants to assist . I request urgent feedback and help in this regard
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