Shaun R

Coming in under the pretense of helping, only to weaken what was left of what I had.

After months of missed attempts at getting the company to see me regarding a contract, Martin sent a technician in who was supposed to install a radio transponder so they could diagnose a fault I wanted to fix on one of the beams. The technician did what he said he needed to do, ripped my old security signs down and glued TRSS signs up. After he left, I found he had disconnected an essential component, resulting in daily false alarms. The list of mistakes they made is longer, but this one is enough. After 2 weeks waiting for them to fix this blunder and them missing every opportunity to meet with me to remedy the situation, Martin asked for a day to come in and remove their device as they do not want my business any longer. No offer to fix the mess they made. I somehow doubt they will be here for their appointment to remove their stuff... I cannot trust this company as it stands now.