ND
Nosipho D
Active since Nov 2024
2
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2 reviews15 months ago
PLEASE HELP ME REPLACE MY GEYSER
I have bought a geyser that was made by Heat Tech , I was told that the geyser has bust , my geyser has even finished 5 years, it was almost 2 years. The geyser looks brand new from outside but it has rusted from inside and and it's leaking on all over, My plumber told me this is a factory he has been fixing gysers all his life but he has seen anything like , so this means they made the exterior to be solid , but the interior was useless. They have a company here in Port Elizabeth that is their supplier, they told me they also stopped selling their geysers because clients are always coming back with problem so that is bad for their image. This morning the have sent Pieter Rydemeyer Plumbers to come check the geyser out, they have told me they cannot replace the geyser, because of the warranty void. This is a ****
0 replies
17 months ago
Policy Claim
My name is Nosipho Dobela, i was pouched by a Capitec employee she explained to me about their chew insurance rates, so I moved from the bank that I have insure my family in for year and moved to Capitec Bank. They told me o should ask for a policy schedule and a cancellation letter , so I did. On that very same day they scanned my documents and putted the on their system. 5 months down the line , my cuzin sister passes on , and then they tell me , they won’t be able to pay , their reason was , “waiting period “ I told them I was told that if I move from my other bank to their bank , I am insured immediately there will be no waiting period, they asked to go back to my other to request the documents again, luckily I still had them with me , so the documents were sent again at the pier14 branch, more than 5 times because they keep on requesting the same documents every i ho to the branch, I have not received any proper feedback ever since September, the manager from the pier14 branch also tried to escalate the matter but , the results are the same they keep on asking, for the policy schedule and the cancellation letter from my other bank, of which they have been sent numerous time, I feel defeated now , I have made debts because I needed to bury my cuzin . My incident number for the claim is 123697803
56 replies
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