BL
Brendan L
Active since Nov 2024
13
Reviews
0
Industries
Reviews
13 reviews1 month ago
Stop phoning clients you lost due to treating them badly.
Could Miway take me off of theor data base? I will never do business with you again after getting so royally **********. Do not call me trying to get my business. I'm getting fed up of your calls as you have left a bitter taste in my mouth. I'm with a good insurance now, maybe treat your customers fairly and you won't have to phone ex customers to try and get their business.
1 reply
1 month ago
Disgusting lack of service.
I've now waited hours for my SMS token to be sent to me! This lack of service to a paying customer is disgusting. The least the service provider can do is notify the customer if there is a problem.
0 replies
1 month ago
Slow service.
How long must we wait for our prepaid electricity code? It's been more than half an hour since I sent the SMS? This slow service is unacceptable. The SMS query is also not working what's the point of having an SMS number for queries if you get no response!?
0 replies
1 month ago
Standard bank terrible service
This is the second time this month there's some glitch with Standard banks service, not to mention terrible service and communication. I requested a call back and have now been waiting a long time. Maybe they're flooded with unhappy customers and it's time to start looking fir a different bank to deposit my salary into, the lack of comunication does nothing to give me confidence in their services.
1 reply
3 months ago
Mi way bothers ex customers with phone calls.
After changing my insurance because of losing alot of money doing business with you, you guys bother me trying to phone for quotes. Loose my number! Take my number off of your systems! I have no interest what so ever of ever doing business with you again! Maybe treat your current customes right and you won't have to phone ex clients for business.
1 reply
4 months ago
Severly damaged luggage and no help.
My luggage was severely damaged. The wheels were completely broken off of my luggage bag. That would require someone slamming the luggage down hard! We had to leave the airport to get to our work accommodation so we could not complain there at collections. However we can complain within 24 hours in the "help line" phone number which isn't very helpful. I think Safair in my opinion wants to make it as difficult as possible for you to complain about damaged luggage. Even asking for a call back on the WhatsApp wasn't helpful.
0 replies
4 months ago
Discomfort doesn't mean consent.
I was contacted by Outdebt and read my financial information claiming I could get up to 60% off my debt. Which is already fishy to me. So my defence is up. I can't tell you how uncomfortable it is for a stranger on the phone, from a company you don't know to read out your financial information. And now I get an SMS after the conversation where I expressed my discomfort and the fact that I wanted to first look them up and check that they're legitimate, I get an SMS that tells me I gave consent to request my credit report!? In what way does I feel uncomfortable with a stranger knowing my financial information translate to me consenting!? In what way does I want to check you guys out first and make sure you're legit translate to me giving consent!? You have crossed a line and I will follow up.on this! Whether I need to contact ombudsman or my bank itself.
1 reply
5 months ago
Drivers cancel last minute.
Bolt customers have to pay cancelation fees if they cancel last minute. Do Bolt drivers also have to pay cancelation fees for accepting a passengers journey, keeping them waiting for afew minutes then canceling on them? Or do those rules only apply to your customers? Bolt is unreliable for travelling long distances it is better to rent a car if you are going long distances than to gamble with Bolt. I was very late for work this morning thankyou.
0 replies
5 months ago
Paycity leaves the customer with doubt and uncer*****y.
I paid a fine on Paycity and haven't gotten my receipt of payment e-mailed to me. The call centre is busy and when you press the option to get a call back by leaving a voice mail the inbox is full, so that's not an option either. Had I known this I would have rather paid through another payment company. Paycity now leaves the customer with doubt and uncer*****y instead of providing the customer with good, friendly and helpful service. I would not recommend using Paycity to pay fines, rather find an alternative payment company.
3 replies
11 months ago
******* then pester customers to come back.
First you rip your customers off with their claims, then you bother them with your SMS's as discussed in my last phone call with one of your agents. I don't want to do any business with your insurance company again. You cost me more than 10 000. Take my number off of your systems. Don't SMS me, don't call me! Maybe focus on not *********** your remaining customers and maybe you'd actually keep them. Otherwise keep taking your customers for a ride but I won't be one of them, not again.
1 reply
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13 (100%)