Annalie C

*****ulent transaction from Hyde Park Toyota on my service plan

My one year old Toyota Corolla Cross was booked for a service and delivered today to the Service centre. On arrival to collect the vehicle, I was informed that they did not service the vehicle and I should bring it in again in March 2025. I was suspicious when the invoice I received by e mail indicated a 30 000 service. The reason for not servicing the vehicle was the system indicated the 15 000 service was claimed from my service plan at another service centre. The service record of my vehicle now indicates Hyde Park serviced the vehicle. After I made them aware of how they wasted my time today, they offered to quickly service the vehicle now in 45 minutes time. I am now waiting for them to finish the job. This is a matter of grave concern because it indicates how easy it is for another person to do a *****ulent transaction on my service plan.