KM
Kiara M
Active since Jan 2025
6
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0
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Reviews
6 reviews2 months ago
Charged Their Mistake - Please do not consider Emeris to further your studies.
I am beyond frustrated and disappointed with the complete lack of communication from Emeris regarding the Project Management course. I was never informed that the course would not be offered this semester, yet I had already purchased the required textbook in preparation. It is now the third week of the semester, and I still have no content for two of my modules. As a distance student, I rely entirely on timely communication, uploaded lectures, and structured guidance to study effectively. How am I expected to keep up academically when there are no lectures, no materials, and no clear communication from the institution? To make matters worse, I only discovered that Project Management was not being offered after personally reaching out two weeks into the semester. Despite this being an institutional failure, I am now being charged a R1000 late registration fee. This is completely unfair, as the delay was caused by the institution’s lack of communication — not by me. This situation has placed unnecessary financial strain and academic stress on me. I expect the late registration fee to be waived and a refund for any additional costs I incurred due to this mismanagement. Students deserve transparency, accountability and proper academic support, especially in a distance learning environment.
53 replies
2 months ago
Frustrating Experience as a Distance Student
I am extremely disappointed with my experience at Emeris Online, particularly as a distance student. One of the most important aspects of online learning is consistent and reliable communication and this has been severely lacking. Lecturers often do not respond to emails or queries and there are frequent delays in posting learning material or lecture recordings, sometimes with no explanation at all. As distance students, we rely entirely on online communication and structured updates to stay on track and the lack of engagement makes it very difficult to manage our studies effectively. Online education requires proactive support, clear timelines and responsive lecturers. Unfortunately, this has not been my experience. I hope the institution takes student feedback seriously and improves communication and lecturer accountability, as this is essential for successful distance learning.
53 replies
2 months ago
Pathetic Institute - Do Not Consider This as an Option to Further Your Education
I am extremely disappointed with Emeris. I registered for four modules, and all four were available on ARC two weeks ago. As of last week, one module was suddenly removed with no explanation. I logged four separate queries. Only one received a response, where I was told “I have escalated the matter and will provide feedback shortly.” That was five days ago. I followed up and received no response at all. Campus started last week and I am already missing out on work and content. It’s not like students get extra time or leniency on assignments because of their administrative failures. We are expected to perform and submit on time, yet Emeris cannot even ensure students are properly registered. What is most frustrating is that Emeris is very efficient when it comes to money but completely absent when students actually need help. When I selected “register and pay later”, I received three phone calls, an email, and an SMS pressuring me to make payment. SO MY QUESTION IS: WHERE IS THE SAME URGENCY AND COMMUNICATION WHEN STUDENTS NEED SUPPORT?? Emeris only cares about getting paid. Once they have your money, you are left chasing basic assistance that you are already paying for. This level of service is unacceptable for an educational institution. Trying to contact Emeris is an absolute joke. I have called numerous times, and the phone just rings until it goes to voicemail every single time. If you cannot answer calls or assist students, then do not advertise a “student support” number. It is misleading and unprofessional. Students are expected to meet deadlines, attend lectures, and stay accountable, yet when we need urgent assistance, there is no one available. No answers, no call backs, no support. For an institution that claims to support students, Emeris completely fails at the most basic level of communication. DO NOT WASTE YOUR MONEY.
56 replies
2 months ago
Pathetic Institute - Please do not consider studying with them.
I am extremely disappointed with Emeris. I registered for four modules, and all four were available on ARC two weeks ago. As of last week, one module was suddenly removed with no explanation. I logged four separate queries. Only one received a response, where I was told “I have escalated the matter and will provide feedback shortly.” That was five days ago. I followed up and received no response at all. Campus started last week and I am already missing out on work and content. It’s not like students get extra time or leniency on assignments because of their administrative failures. We are expected to perform and submit on time, yet Emeris cannot even ensure students are properly registered. What is most frustrating is that Emeris is very efficient when it comes to money but completely absent when students actually need help. When I selected “register and pay later”, I received three phone calls, an email, and an SMS pressuring me to make payment. SO MY QUESTION IS: WHERE IS THE SAME URGENCY AND COMMUNICATION WHEN STUDENTS NEED SUPPORT?? Emeris only cares about getting paid. Once they have your money, you are left chasing basic assistance that you are already paying for. This level of service is unacceptable for an educational institution.
0 replies
4 months ago
Do better.
Extremely disappointed with Varsity College Distance. They were quick to block my account due to one missed payment, now that payment has been made, provided proof of payment which has reflected on their side, my results are still held back. There was constant communication for the missed payment, my account was blocked immediately, I was told that my account would be handed over. It was first time in 2 years that I missed payment, every other month the payments were made which they have proof of. Now that everything is up to date, there is zero communication??
0 replies
10 months ago
Extremely Disappointing Experience with Varsity College – Unfair Treatment and Unresolved Issues
I had an extremely frustrating experience with Varsity College, and I feel compelled to share my story to warn others who are considering applying. I contacted the institute requesting permission to write my exams on campus because I do not have access to a device that meets the online exam requirements. Palesa Makhene responded to me and after our initial exchange, I waited for two days for a follow up. When I didn’t hear back, I assumed I wouldn’t be receiving any further communication, so I was forced to purchase a device. An incredibly inconvenient and expensive decision, given how costly these devices are. On Saturday, June 31st, I purchased the device and informed Palesa Makhene via email. To my surprise, I received a notification that my support ticket had been closed, without it being resolved! My request had not even been addressed yet, and the ticket was marked as closed. To make matters worse, a friend of mine, who is also a distance student from the same campus and facing the exact same issue, sent the same request as I did. Yet, while I was denied permission to write on campus, Palesa allowed her to do so. We sent the exact same email when we logged our tickets, so why was my request ignored while hers was approved? This felt completely unfair, inconsistent, and frankly, frustrating. I have screenshots (your girl comes with receipts. This situation directly impacted my exam today. I was forced to write my exam online despite the fact that I had specifically requested to write on campus. During the exam, TODAY, the system crashed. Had I been granted permission to write on campus, I could have avoided this issue entirely. This entire ordeal highlights a serious lack of efficiency and fairness in how Varsity College handles student requests. I urge the institution to hire competent staff who can provide timely and fair assistance to students. For anyone considering Varsity College as their place of study, I would strongly advise against it. My experience has been nothing short of disappointing, and I believe there are better options out there.
106 replies
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