V
Vince
Active since Feb 2025
2
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2 reviews9 months ago
FXTM IS A ****!
I decided to start investing with FXTM as I had some success on another app but their options were quite limited and FXTM had a larger variety of shares/stock and commodities to invest in. And so I deposited a large amount of money into the app and decided to invest. Within seconds after investing in the app, I recieved a message that FXTM had closed my open positions, I quickly logged in to find all the money I had invested was gone. I thought to myself I must've done something wrong and chalked it up to mistake on my side and a lack of trading experience (Though I'm not too sure about that anymore). Then later on I decided to call if quits because of "luck" I had investing on FXTM and wanted to withdraw the small amount od money I had remaining in my FXTM funds that I did not invest. I had to submit so many personal information documents over and over and over just to be verified to do a withdrawal, after 3-5 days of constantly submitting documents containing lots of personal information it seemed as if I could finally withdraw ( I thought that was very weird as the other app I invested with didn't need so much verification and personal information to do a withdraw). I placed my withdraw only for it to tell me it needed approval first (Approval for what? It's my money!). I waited a week only for it to be rejected without a reason, I went back on the app to see some error message saying there was a "closed loop" issue and in order to resolve this I had to deposit R182 for my bank to be verified for a deposit (And this is after I sent a whole bunch of personal information and bank statement and details just to be verified in the first place) but being a little niave I decided to do it, only to be put straight back onto the same page in the app with the same error message having deposited more money into the app. I decided to use another withdrawal method and waited about 5 days this time only for it to be rejected again. I immediately contacted there customer support and they rep**** back saying there is a technical error that needs to be fixed and I should try the cryto option of withdrawal. I rep**** back saying I did not want cryto I wanted my money back, and they said there's nothing they can do I have to wait for maintenance to fix the error. I asked them when this error was going to be fixed and they did not reply to my question. I later went back onto the app to see if I could withdraw now only to find an error message that had stopped me from making any type of withdrawal whatsoever. I have repeated contacted them over and over about this only to get robotic replies saying they can't do anything, I have to wait for maintenance, and I should withdraw using the cryto method (I do not even have an option to withdraw with any method anymore). It was been about 4 weeks now since my first attempt to withdraw, and nothing has changed no matter how many messages I send. So in short, do not invest in FXTM even if they paid you to do so as it's a HUGE ****! If you want to invest use an app like Octa where I had absolutely no issues with.
0 replies
14 months ago
The service from Mattress warehouse has been terrible from my experience due to the difficultly of communicating with the people in Sales
The service from Mattress warehouse has been terrible from my experience due to the difficultly of communicating with the people in Sales. The only good thing about them is their delivery guys (Victor & Mbo) who come on time and deliver the beds without hassle and are fast too.
53 replies
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