JT
Jacques Tomlinson-Pietersen
Active since Feb 2025
3
Reviews
0
Industries
Reviews
3 reviews2 months ago
Cancellation Ignored, Repeated Debits, No Accountability – R2 505 Still Owed
I honestly have no words anymore. On 2 December 2025 at 13:55, I sent a clear written cancellation email for both my husband and myself. We are not under contract. The email explicitly requested cancellation and confirmation. December had already been debited, and we confirmed we would use the facility until the end of December 2025. Despite this: • On 2 January 2026, Virgin Active debited R1 670 again. • I followed up immediately and attached the original cancellation mail. • Mid-January, instead of processing the refund, I received a completely unnecessary and condescending call asking why we were cancelling, despite this already being stated. • Before I could even finalise details with the representative, the call was abruptly ended. Then, unbelievably: • On 2 February 2026, Virgin Active debited another R835 from my account for my husband’s membership. At this point, Virgin Active owes me R2 505.00. This is not a small administrative error. This is repeated negligence after written cancellation, follow-up communication, and confirmation of reasons. You are interfering with people’s budgets and income by continuing to debit accounts after cancellation has been requested in writing. I require: Immediate confirmation that both memberships are fully cancelled. Written confirmation of when the R2 505.00 refund will be paid back. Assurance that no further debits will take place. This is really inexcusable. If this is not resolved urgently, I will escalate further. I should not have to threaten a Hello Peter review just to get someone to properly read an email and act accordingly, as another mail was sent 5th of February - With no response OR acknowledgement! What does one do - No-one takes accountability! I expect a prompt and professional resolution.
0 replies
3 months ago
Volttora I Innovation - ****MERS
Ordered my TV Stick at the ***** price of R299 - Should have realised then already that it is a **** - Money has gone off my account and recieved a confirmation email - BUT - No tracking number, trace number or anything - Also saw now that the website has been taken down. Sent a msg via their website last week when it was still active, with no answer. How does one avoid this type of theivery in the future. I see reading the other reviews that many people have been ****** - This is not right! Action needs to be taken, but how would one proceed - No contact number - Just the Woodmead address that also seems to be ****.
0 replies
8 months ago
My experience with Gys Pitzer Motors Silverlakes was exceptional
My experience with Gys Pitzer Motors Silverlakes was exceptional. From the very first contact, Tears, our sales executive, went above and beyond to ensure every detail of our vehicle purchase was handled perfectly. He is by far the best sales executive I’ve ever dealt with, and thanks to him and the team, we now drive our dream vehicle! A special thank you to Henriette in Finance, who ensured every “t” was crossed and every “i” dotted, making the process seamless. From management to sales, finance, workshop, and floor staff, every person we encountered was professional, efficient, and dedicated. We are truly blessed to have found our vehicle at this dealership and cannot express our gratitude enough. If you’re looking to buy a car, look no further — Gys Pitzer Motors Silverlakes will exceed your expectations!
1 reply
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
2 (66.66666666666667%)