Zahn O'Toole

UNICITY

We have rented a property from Unicity for the last 4 years. We have reported on numerous occasions the problem's with the house. One being an electrical fault. Nothing has been done about it for the last 3 years. Today when I got home my whole house was with out power. After phone the agent, they sent out a handyman and not an electrician. The Handyman told us he can not fix the problem seeing that he is not an electrician. After phone the agent numerous time and answering eventually he just told me sorry he can do nothing the owner did not approve an electrician to come to the house. I have no hot water, no lights no plug. My kids Gr12, Gr11 and Gr9 has exams tomorrow. The agents does not care. Do not want to send someone because of overtime fees. No regards for the fact that this was reported for the last 3 years and now that a small fault grew into a huge fault is now our problem.