TP
Theo P
Active since Feb 2011
11
Reviews
0
Industries
Reviews
11 reviews29 months ago
Be carefull
Bad shipping, no response from business once you purchase, does not give shipping number, be careful before buying on this website
71 replies
72 months ago
Pathetic Service
This is the second time I am ordering and Digital Planet is dropping the ball on delivery. This is absolutely pathetic service. a Delivery date was confirmed on or before the 7th of May and yet still no delivery and when I query the delivery they keep on telling me it is not going to be delivered. The previous time I ordered I had the exact same experience. Absolutely pathetic service and absolutely no customer satisfaction
525 replies
77 months ago
Incompetent and Pathetic
Bought a present online and paid for it, delivery was supposed to take 2 to 5 days, I have been waiting for more than 15 days. I expect immediate action, it is absolutely pathetic how this company is handling its deliveries
0 replies
124 months ago
Request still not yet done
I have logged call below, Telkom responded twice , yet nothing has been done<br> <br> <br> I have telephonically request Telkom to move my VDSL line to the holding area so that my ISP can take over the line.<br> <br> I have sent through two email with my ID to [Email Removed] (I have proof), 1st one on 14 December 2015 and second one on 20 Jan 2016.<br> <br> Why does Telkom have all these policies but when a customer makes a request it is not done on Telkoms side.<br> <br> PLEASE MOVE MY VDSL LINE TO HOLDING AREA IMMEDIATELY <br> <br> <br> SUPPLIER'S RESPONSE Telkom Time and Date 10:16:44 | Thu 21 Jan 16 <br> Hello theopot,<br> <br> We apologise for any inconvenience caused. Our consultants will attend to this query and advise.<br> <br> Your reference remains SM178022<br> <br> Thank you.<br> <br> Regards,<br> Moenieb.<br> Telkom Social Media Team. <br> <br> Add a new Telkom Report Inappropriate report? Back <br> <br> SUPPLIER'S RESPONSE Telkom Time and Date 07:21:16 | Mon 1 Feb 16 <br> Hello theopot,<br> <br> Thank you for making contact with us <br> <br> <br> This response serves as confirmation that your query has been received.We do apologise for the inconvenience. Please be assured that we have tasked our specialist to investigating and provide feedback as soon as possible.
75 replies
124 months ago
Telkom not performing client requests
I have logged call below, Telkom responded on SUPPLIER'S RESPONSE Telkom Time and Date 10:16:44 | Thu 21 Jan 16 , yet nothing has been done<br> ---<br> <br> <br> I have telephonically request Telkom to move my VDSL line to the holding area so that my ISP can take over the line.<br> <br> I have sent through two email with my ID to [Email Removed] (I have proof), 1st one on 14 December 2015 and second one on 20 Jan 2016.<br> <br> Why does Telkom have all these policies but when a customer makes a request it is not done on Telkoms side.<br> <br> PLEASE MOVE MY VDSL LINE TO HOLDING AREA IMMEDIATELY <br> Add a new Telkom Report Inappropriate report? Back <br> <br> <br> <br> SUPPLIER'S RESPONSE Telkom Time and Date 10:16:44 | Thu 21 Jan 16 <br> Hello theopot,<br> <br> We apologise for any inconvenience caused. Our consultants will attend to this query and advise.<br> <br> Your reference remains SM178022<br> <br> Thank you.<br> <br> Regards,<br> Moenieb.<br> Telkom Social Media Team. <br>
75 replies
124 months ago
DSTV Agents not performing their duties
Call reference Number : 44640086-i33<br> I have called in on 2016/01/26 to cancel all my services, I have spoken to Nkhensani Mahwayi,<br> <br> I was told that all my services would be cancelled at the end of January and I would not be charged for February.<br> <br> I just logged into my account and my services was not cancelled and I was again charged for February.<br> <br> I was told on 26 Jan that I would get a refund of +-R1600, now my account balance has changed, please reverse the February charge on my account and process my refund as per telephone conversation IMMEDIATLEY<br> <br> This is now my second request to get the service cancelled and get my refund. I will not pay for February and if this is not rectified then I will take this further.
75 replies
125 months ago
Request are not Done
I have telephonically request Telkom to move my VDSL line to the holding area so that my ISP can take over the line.<br> <br> I have sent through two email with my ID to [Email Removed] (I have proof), 1st one on 14 December 2015 and second one on 20 Jan 2016.<br> <br> Why does Telkom have all these policies but when a customer makes a request it is not done on Telkoms side.<br> <br> PLEASE MOVE MY VDSL LINE TO HOLDING AREA IMMEDIATELY
75 replies
126 months ago
Not getting account information
They have installed my telephone line 2015/12/10, I cannot get account number, Cannot get telephone number activated/verified, I cannot release my ADSL line to be taken over by Afrihost.<br> <br> I have been on the phone holding now for over an hour, when someone answers I am just transferred to other people, <br> <br> WHY CAN I NOT GET THIS RESOLVED???<br> <br> Telephone Number 012 653 1536
75 replies
132 months ago
LOST CARD, GAUTRAIN CANT HELP
I have loaded a 44 day trip four days ago on my gold card along with extra money for parking and busses, now I have lost my card today on the train and Centurion station refuses to help me to get my money back or to transfer to new card, I have shown Centurion station my bank statement indicating that the money has gone off,<br> <br> I have even registered my card online previously however they are still unable to help me, who in the world must we speak to get some sort of help?????.<br>
0 replies
132 months ago
Delivery
I have placed a order on the 5 May 2015 as the website indicated that the item was in stock, only to be told later there was a bug on the website and they cant make items shown as out of stock as it is removed from the website, however there are other items on the website showing as \out of stock"<br> <br> Then I was told it would be hard to source the item and that they found an alternative supplier in Cape town"
0 replies
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5 Star
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4 Star
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2 Star
8 (72.72727272727273%)
1 Star
3 (27.272727272727273%)