NM
Ntombifikile M
Active since Mar 2025
2
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Reviews
2 reviews2 months ago
A huge shout out to 10bet
A huge shout out to 10bet. Super easy to use and the odds are great, also their payouts are fast😊 Highly recommend giving them a shot if you're looking for a solid betting platform in SA. Cheers, 10bet!
56 replies
13 months ago
Delays in paying my refund
I have been waiting for my refund since December last year, but the process has been continuously delayed, with different people handling my query. On January 31st, I was assigned to Gugu, who assured me that the refund would be processed within 4 to 6 weeks and confirmed payment by March 7th. However, to date, I have not received my refund. Yesterday, I followed up with Gugu and copied Michelle, who was my initial contact regarding this matter. Michelle then informed me that Gugu is no longer with the organization. When I asked for a timeframe, she did not respond. I have provided all the required documents, yet my refund remains unpaid. I would appreciate a clear and immediate resolution to this matter, as I am extremely frustrated with the ongoing delays.
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (50%)