RH
Randall H
Active since Mar 2025
2
Reviews
0
Industries
Reviews
2 reviews9 months ago
Lost Baggage and poor service
My bag was lost in Dar es Salaam last Sunday (6 July 2025). On arrival in JHB, I submitted a passenger inquiry with Colossal Aviapartner - the baggage handling service for Air Tanzania. The next day, I was told by Colossal staff that the bag would be in my possession in two days. Later last week, I found out that they didn't even know where the bag was - by their own admission. This then led me to enquire with Air Tanzania, and the bag was subsequently traced in Dar es Salaam. The bag was then sent to JHB and got there on 13 July. This morning, 14 July, I called Colossal and I was told that the bag would be in Cape Town around 12 pm - I managed to get thru, but since then neither myself nor Airlink, the partner they use to transport lost baggage, nor the Colossal staff at Cape Town International Airport could get through to any of Colossal's numbers - . I have been to the airport where I met the Colossal Staff, and they could not trace the bag on their system. I went to Airlink's baggage kiosk in domestic arrivals, and they also found no trace of the bag. What is your company doing? I am definitely disgusted with the service received by your staff
0 replies
13 months ago
Vox poor service
We've had no connection in Salt River since Wednesday. Our calls to vox have been cut off and the service has been pathetic. We have a green light on the boosters, but no internet connection.
265 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)