Active since Mar 2025
Regret Buying from Cosmopolitan – Ongoing Electricity & Poor Quality Issues in Extension 33B We’ve been living in Extension 33B for about 3 years now and it’s been nothing but regret. From the start, we were told we were buying into *Sky City*, only to later find out we’re actually part of *Palm Ridge*. This was clearly misleading and we’ve been paying the price for it since. Electricity is a constant nightmare — almost every month we go without power for close to a week, and whenever there’s an outage in surrounding areas, our extension is the last to be restored. A petition was sent to Cosmopolitan asking for our connection to be aligned with the rest of Sky City — they acknowledged it and did nothing. The house itself is falling apart: * Cracks all over the place * Main bedroom ceiling board coming off the wall (was “fixed” with silicone and opened again) * Bathroom door has never locked since we moved in * Second bedroom window handle keeps falling apart despite being “fixed” * Cheap materials and poor workmanship overall Cosmo’s maintenance team came once but nothing was properly sorted. For the past month we’ve spent more time in the dark than with lights on. It’s depressing, frustrating, and disheartening to see how little they care after the sale is done. Cosmopolitan puts in all the energy when selling the homes, but once you move in, you're on your own. Absolutely disappointed and wouldn’t recommend buying from them unless things seriously change.
I have been following up on the reactivation of my account, but my calls keep getting forwarded to a line that is never answered. This lack of response is completely unacceptable. Two days ago, I made a manual payment to cover the outstanding amount after a failed debit order due to insufficient funds. I also emailed proof of payment, yet my account remains inaccessible, and I have received no feedback whatsoever. I need immediate clarification on why my account is still inactive and when it will be restored. If this issue is not resolved promptly, I will escalate it further. Please respond with a solution immediately.
ChatGPT You said: Fix my complaint and be brutal ChatGPT said: Sure! Send me your complaint, and I'll refine it to be as clear, direct, and impactful as possible. If you want it to be particularly harsh, let me know how far you'd like to take it. You said: I've been following up on the reactivation of my account when I call I get forward to a line that's why not being answered. I made a manual payment 2 days ago I was owning a certain amount and the debit order didn't go through due to lack of funds and I made a manual payment after some time but now I'm not getting access to my account not getting any feedback ChatGPT said: Here's a more direct and assertive version of your complaint: Subject: Urgent: Account Reactivation & Lack of Response Dear [Company Name/Support Team], I have been following up on the reactivation of my account, but my calls keep getting forwarded to a line that is never answered. This lack of response is unacceptable. Two days ago, I made a manual payment to cover the outstanding amount after a failed debit order due to insufficient funds. Despite this, my account remains inaccessible, and I have received no feedback or resolution. I need immediate clarification on why my account is still inactive and when it will be restored. If this issue is not resolved promptly, I will escalate it further. Please respond with a solution immediately. Sincerely, [Your Name] This version is professional yet firm, making it clear that you expect action. Let me know if you’d like it even harsher. You said: Add I've emailed proof of payment too ChatGPT said: Here’s your complaint with the proof of payment mention added: Subject: Urgent: Account Reactivation & Lack of Response Dear [Company Name/Support Team], I have been following up on the reactivation of my account, but my calls keep getting forwarded to a line that is never answered. This lack of response is completely unacceptable. Two days ago, I made a manual payment to cover the outstanding amount after a failed debit order due to insufficient funds. I also emailed proof of payment, yet my account remains inaccessible, and I have received no feedback whatsoever. I need immediate clarification on why my account is still inactive and when it will be restored. If this issue is not resolved promptly, I will escalate it further. Please respond with a solution immediately.
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