MS
Meegan Simone'
Active since Mar 2025
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
RAM COURIERS IS A NO NO!!!!!!
This has been an extremely poor experience and by far the worst courier service I’ve dealt with. Your courier refused to release my package because I presented a driver’s license instead of an ID, even though a license serves the same purpose. As a result, the courier left with my package, wasting time and fuel due to an outdated and inflexible system. This is unacceptable and raises serious concerns about how your operations are being run!!!!
53 replies
3 months ago
Service Plan Deductions With No Service – Months of Delays and Broken Promises
I took out a service plan with this company and monthly deductions have been taken without fail since approximately August. Unfortunately, the service I am paying for has not been delivered. Over several months, I have spoken to multiple consultants and have been sent back and forth with no clear ownership of my case. In December, after extensive follow-ups, it was finally agreed that my vehicle needed to be taken in for inspection. I comp**** fully with this requirement. It is now January, approaching February 2026, and I have still received no feedback, no assistance, and no resolution. What makes this even more unacceptable is that the company’s own terms and conditions state that turnaround time after receiving a quote is within 48 hours. This timeline has been exceeded by weeks, if not months, with no explanation or proactive communication. Despite the lack of service, deductions continue every month without hesitation. This raises serious concerns about fairness, due diligence, and internal processes. The level of inconsistency between consultants also suggests inadequate training or a complete breakdown in customer service. At this point, this feels less like poor service and more like a money-making scheme where clients are charged without receiving the agreed benefits. I have exhausted all reasonable attempts to resolve this directly and am now preparing to escalate the matter to the Motor Industry Ombudsman of South Africa and the National Consumer Commission if this is not resolved urgently. I am requesting: Immediate cancellation I would strongly caution prospective customers to think carefully before committing to a service plan if this is the level of service they can expect.
56 replies
3 months ago
COMPANY NEEDS TO BE REPORTED TO OMUDSMAN ASAP
I am extremely dissatisfied with the service I have received and feel compelled to formally lodge a complaint. At the inception of this contract, I was explicitly informed that I would receive airtime and be able to utilise it freely. This has not been the case. I further requested—clearly and repeatedly—that deductions be made on the 27th of every month. Despite this, deductions began occurring on the 25th without my consent. I also asked a very direct question at the start of the agreement: whether I could cancel at any time. I was told yes. However, when I attempted to cancel, I struggled to get hold of anyone. When I was eventually contacted today, I was suddenly informed of a cancellation fee, which had never been transparently explained upfront. When I asked the consultant to confirm the exact cancellation amount, he went silent on the call, placed me on hold, and later advised that the fee would be R100, allegedly due to airtime usage and non-collection of the SIM card. I was then told I must wait until March, as the February debit order is “already set to go through”. This is unacceptable. To make matters worse, when I asked the consultant for his name — which is my right as a client — he questioned why I needed it. Only after pushing did he provide the name Jackson, claiming to be a Key Account Manager, yet he was unable to confidently explain fees, provide clarity, or offer professional assistance. He also refused to provide his surname. This entire experience reflects extremely poor ethics, misleading sales practices, and a complete lack of professionalism and phone etiquette. It feels less like customer service and more like a money-making scheme built on misinformation. JACKSON DOES NOT KNOW HIS WORK AND THIS COMPANY NEEDS TO E REPORTED TO THE OMBUDSMAN
0 replies
3 months ago
Terrible experience ...
Terrible experience I have been pushed from pillar to post and awaiting my feedback just to service my car since 18 December
56 replies
11 months ago
COMPLAINT AGAINST - MATHEBULASILENCE
So I have ordered from Shein and ensured my phone was with me the entire day, I had my data off as I have never received a whatsapp call for my shein order EVER and suddenly today I do. I then tried calling the driver twice and eventually the second time around he answers I then asked him why he did not normal call me like all the other staff at Buffalo he then says he did VIA whatsapp i said thats strange that never happens they normal call me, his response then was he does not have airtime to call me, i then asked if the company not provide you with airtime and this is ********* to mention to a customer, he then said "you did not answer that is your problem" I then asked why he did not go to my reception they would have then used THEIR airtime, he then advised that this is nt his job, his job is to meet me at the door ....shocked as I was I then asked so when exactly will i receive my order he then answered he does not know i will have to wait and see when they decide to reschedule. I am beyond shock at the service and the reason he noted down as "address and number not provided and when i sent him a screenshot and asked him how did he get to my work place and where he got my number " but put that noted he could not answer me I am beyond disgusted at this service and I will definitely be reporting this with Shein and Temu as I usual use them and never ever receive this type of service from "FASTWAY COURIERS" and when i advised him i will report him his answer was no problem I am beyond stunned at this service Unfortunately I am unable to attach the whatsapp messages and the screenshot of the disposition the driver logged Diver name: MATHEBULASILENCE Number of driver : 0697848446
0 replies
13 months ago
LACK OF SKILLS AND WORK ETHIC FROM ZIYANDA RECEPTIONIST AT MAJOR 2
So I have booked my vehicle in for repairs around the 28.02.2025, I got to the office and was assisted by someone by the name of Ziyanda. Firstly extremely RUDE thinking you know maybe she is having a morning we all not the same, still no excuse for behaving this way and not greeting. Anyway i then received a message on the 28.03.2025 stating my vehicle is ready and I can collect "Mon-Fri" between 07:30-17:00 i then respond I will collect 01.04.2025 at 16:30 her response is then no i need to collect today as they have no space, so i called my insurer as I was not available and asked the why advise me I could fetch between Mon-Fri 07:30-17:00 and then you tell me to collect this clearly show me as a customer YOU DO NOT KNOW WHAT YOU ARE DOING AND YOU LACK THES BASICS OF A RECEPTIONEST GREET AND WELCOME GUESTS/CUSTOMERS, DIRECT CLIENTS TO APPROPRIOTE DIVISION PROFFESIONAL MANNER AND WITH A SMILE AND RESPECT ....so lucky for me my insurer dealt with this. Me thinking it is over I arrive there today 31.03.2025 walk in with no one at reception, she eventually arrives and says you car is here you can come check and then sign, I AS THE CONSTUMER THEN HAD TO SAY GOOD MORNING TO YOU TO, eventually I checked my car went with a really sweet gentleman who greeted, asked if everything was okay handed me my key in my HAND and smiled I then asked her what her name was she asked me why with an attitude i then told her as a customer it is my right to know, with an attitude she answered harshly ZIYANDA !! ZIYANDA lacks alot and honestly does not deserve to be in the position she is in, for the sake of your customers feeling welcoming and you keeping business please get a more friendlier Receptionist this girl lacks every skill of a receptionist I am not sure how she has gotten this position but personally my experience with her has been the worst and I would not recommended anyone to go to Major 2 just because of this it is by far the worst service from her i have ever experienced as if my car was been fixed for FREE !!! I still cannot get over the fact that she works as Major 2 reception there are plenty young ladies and gents out there who are crying for jobs who deserve this job while we have others not doing their best to keep the COMAPNIES NAME TO STANDARD
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
6 (100%)