Lindiwe K

Returns

I ordered a jacket for my daughter on the 20th of May. Received the order my daughter fitted it, it was too big, immediately put it back in to the bag staple it together with the return form a day later. A week later they come back saying they won't be accepting the return as item has stains on it. I tell them my daughter never used that jacket, they can even request footage from the school. It it has stains it came like that. Sadly I have no way of proving that on my side. Who would think a new item is dirty and take pictures??? Today marks 4 weeks with no communication, my daughter has no winter uniform in this cold. When I call the reception Mirranda does not take my calls anymore and never replies to my emails. I posted a review on their page today , and guess what they further went on to say the tags were also removed, they keep coming up with resoans not to return the order.