MC
Marlon C
Active since Jun 2025
6
Reviews
0
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Reviews
6 reviews2 months ago
Duplicate Listing Issue Not Understood by Partner Support – Ongoing Business Impact
Duplicate Listing Issue Not Understood by Partner Support – Ongoing Business Impact I am writing this review as a Booking.com property partner. We are the lawful owners of Cozy Quarters Self-Catering Accommodation (Property ID 15735864) in Boston, Bellville. This is our only authorised and active listing. There are two additional listings connected to the same property address: “Boston on 9th” – linked to the previous owner Property ID 15549616 – a listing we mistakenly created with errors and subsequently closed Our request to Booking.com support has been clear and consistent: We want ALL duplicate listings removed so that only Property ID 15735864 remains active and visible. However, the responses received indicate that our emails were not properly read or understood. First response: Support assumed we wanted to terminate a property and began a termination workflow for “Boston on 9th,” even though our issue was a duplicate listing conflict affecting bookings. Second response: Support advised us to “create a new room under the existing property” to avoid duplication — which is unrelated to the problem we described. We are not attempting to create another property. We are trying to remove duplicate listings at the same address. This ongoing misunderstanding has resulted in: • Conflicting property information online • Potential guest confusion • Risk to booking performance • Unnecessary time spent repeating the same clarification As property partners, we rely on clear and competent support when duplicate listing conflicts affect our business. Unfortunately, in this case, it appears our concerns were not properly reviewed before responses were issued. We are requesting: • Permanent deletion of Property ID 15549616 • Permanent removal or full disassociation of “Boston on 9th” from our address • Confirmation that only Property ID 15735864 remains active We value Booking.com as a platform and want to continue our partnership. However, partner support must carefully read and understand issues before responding, especially where business performance is involved. We hope this matter can be escalated and resolved properly. — Marlon Coventry Cozy Quarters Self-Catering Accommodation Boston, Bellville
0 replies
4 months ago
Excellence!
John Dory’s N1 City has been our favourite spot for years, and Ricardo and his team are a big part of why. As the saying goes, “As the leader goes, so goes the team,” and you can see the strong, positive culture he has built. Their service is consistently outstanding. A few nights ago, we celebrated our 14th wedding anniversary there. We mentioned it to Ricardo, and he once again went the extra mile. When I asked our waiter for the bill, she said she’d be back shortly — and when she returned, they surprised us with a peppermint tart and ice cream. My wife and I really appreciated the thoughtful gesture. Excellent service, warm hospitality, and a team that truly cares. Thank you, Ricardo and team, for making our special night even more memorable.
0 replies
4 months ago
Outstanding Workmanship and Quick Response
I’m very impressed with the service I received from Trellidor. James responded to my request for a quote almost immediately, and their turnaround time was outstanding. What would normally have taken a month was delivered in just two weeks. The workmanship is excellent, and the team made sure everything was cleaned up properly afterwards. I’m really pleased with the final result and happy to recommend them.
0 replies
4 months ago
Reliable, Neat and Professional – Highly Recommend Sampsons
I’ve worked with Sampsons Paving & Maintenance and have been genuinely impressed with their professionalism and follow-through. Tony has been in touch with me a few times, and every interaction stood out for being clear, helpful, and solution-driven. The team works neatly, they arrive when they say they will, and the quality of their paving and maintenance work shows proper attention to detail. It’s refreshing to deal with a company that communicates well and takes pride in what they deliver. If you want reliable service, good workmanship, and people who don’t disappear after the job is booked, I can recommend Sampsons Paving & Maintenance with confidence.
0 replies
4 months ago
Angelo’s Team Always Goes the Extra Mile
I highly recommend Angelo and his team. It’s always a pleasure working with them. They consistently go the extra mile, and their prices remain very reasonable. Truly excellent service from a team that cares.
0 replies
10 months ago
Pleasant experience!
I had such a pleasant experience with Christine and her team from Cape Removals – from the very beginning right through to the end, everything was smooth, professional, and stress-free. Christine was helpful and responsive, keeping communication clear and easy throughout the process. On the day of the move, the team arrived on time and worked efficiently, but what really stood out was the extra care they took when packing our belongings into the storage facility. Everything was placed neatly and thoughtfully, making the most of the space while ensuring our items were safe and secure. You can really tell they take pride in their work. It’s rare to find a moving company that combines professionalism, reliability, and genuine care – but Cape Removals absolutely delivered. Highly recommended!
53 replies
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5 (83.33333333333333%)
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