CP
Christian P
Active since Jul 2011
44
Reviews
0
Industries
Reviews
44 reviews8 months ago
Great and efficient
We got a new member of the family and within 5 minutes chatting online with one of their consultants, Kadhija Khan one of their sales consultants called me back and we went through the steps to get him insured. Thanks to Kadhija he was insured only 2 hours after he arrived at our home.
53 replies
14 months ago
No waiting and solved my problem in seconds - Thanks
I had problems adding an account and called the hotline. First very pleasant surprise I did not have to waiting in a hotline loop but reached a consulatant within seconds. She was more than helpful and she explained to me the problem and how it was solved, so I can do it the next time myself (reference number 86612)
0 replies
14 months ago
Poor service from woolies dash
I am very disaapointed in woolies dash. Since moving to Pretoria East from Pretoria North I have had endless hassles with rotting food delivered. Yesterday I ordered 6 x 100ml ****** shots with an alternative (I always put alternatives in) of the vitamin C shots only to receive 2 x 250ml ****** shots (not what I wanted or ordered). When I received the rotten food and the incorrect order yesterday I immediately emailed woolies to complain. For the rotting fruit it took two days to receive a response by which time I had discarded the items. It is almost 24 hours since my complaint from yesterday and still no response from woolies. This is very poor service. One that I am paying for. To add insult to injury I had to cancel my order for Sunday, they were due to deliver between 10h00 and 11h00, and I recieved an SMS at 10h50 to inform me they were running 1hour and 30 minutes late. From what I have been told woolies dash comes from the Grove Mall.
0 replies
15 months ago
Voxy been not intelligent
I try to use "voxy" via the VOX WA channel. It seems the VOX AI is not too intellegent at all, I have other words statting with "i" in mind. I click through the menu to get to "biling" and then to "Ticket follow-up" and when one pushes the pre-defined option it enter it twice resulting in voxy having a meltdown and not knowing what to do and returns you to the main menu- that game you can do for hours if you are keen. So there might be something wrong.
424 replies
15 months ago
Convincing in two ways
It was a very pleasant interaction and Kyla Knoetze explained the suggested changes to the policy in detail and in the end she had convincing arguments. But besides that, the positive experience the dotsure over the years made it even easier to be convinced.
53 replies
18 months ago
Informative and helpful
They gave us a quotation for a new house insurance and the consultant (Aashiq) took his time and explained all the points in an easy way. He answered every email swiftly and followed up without being pushy. It was a very pleasant and informative experience and enabled us to make an informed decision.
53 replies
20 months ago
Excellent expertise, excellent workmanship and excellent communication
Maintenance for Africa (MFA) did some security upgrades and improvements at our place. I have to say they did an excellent job. They communicated exceptionally well and ensured that I got the solution which was best for me. They put their costumers first and bend over backwards to find the most fitting and best value for money solutions for your requirements. The workmanship is exceptional as well and they do very diligent work. Excellent expertise, excellent workmanship and excellent communication always with a smile. Thanks a lot for the great work
0 replies
21 months ago
Just simply 5 stars
Great service from the Montana branch. Making an appointment was easy, getting doors meas-ured the next day. Doors were done to our specifications and in a reasonable time. The installa-tion team was very quick, friendly and made sure that the place is actually cleaner than before the installation started. In short “Thanks for great service and goods”
0 replies
24 months ago
So we stick to Netflix and Disney - Thanks Amazon
We tried to sign up for Amazon prime and it was constantly asking for entering the password correctly. Which was strange since it was saved on the laptop. We tried to do the two way authentications but that failed as well. We received a notification that the account is blocked and then when trying to unblock it proceeded to delete the account. In every step it always stated contact amazon customer service, but first no contact details are provided and it always asked to log in. Pretty shocking customer service to say the least. And now the account is deleted.
0 replies
29 months ago
Freezing accounts without warning and no reason from your private banker
We just had a great experience with FNB, that my wife's accounts with FNB were frozen for apparently none tax compliance. Without any warning, without any contact from the private banker. If that is what you get as a private client it is pretty bad. Not sure why we pay so much per month Especially since we had just intense discussion to move all bonds to FNB, especially when we just receive tax back. And FNB concludes that my wife is not tax compliance — really????
73 replies
Review Distribution
5 Star
25 (56.81818181818182%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (6.818181818181818%)
1 Star
16 (36.36363636363637%)