Carel B

Overcharging and unprofessional conduct with Mr DSTV

Wish I read all the bad reports before doing business with Mr Dstv. Overcharged without clearing the additional charges with you, and even at the end, when I tried negotiating, they were not willing to lower the price. I asked quotations from other companies the following day to come and fix the problem and also to compare to Mr Dstv invoice I was left with a R8400.00 invoice, with exactly the same error code before they start working, telling me at the end after replacing cable and optical LnB, the decoder was inactive for too long period and also need to be replaced. Replacing 45m of RG6 Cox cable @ R58.00/m = R2610.00 ( R6.00/m on other quotations = R270.00) and a LMX502i DSTv Smart LnB @ R1200.00 (R250.00 to R300.00 at other dealers for exactly the same). Then a staggering R2600.00 labour for 1.5 hours on top of call out fee (R350.00) and travelling fee (R550.00). At the end of the day the error code was cleared by another DSTv approved dealer without any cost. Like Mr Dstv said after trying to negotiate price of cable and Smart LnB and I quote “Go buy yourself an get installer good luck” Please listen to them and get someone else to do the job