KW
Kevin W
Active since Jul 2025
2
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Reviews
2 reviews1 month ago
***** WITH BILLING
I was billed an incorrect amount by Mancosa and had to raise the issue myself after reviewing my statement. On 11 March 2026, I requested a statement to confirm whether my company had made payment for my tuition. The statement reflected fees of approximately R39,000. However, the pro-forma invoice issued by Mancosa is for R34,000, which is exactly the amount my company paid. In addition, I personally made a payment of R4,000 in December. Instead of this amount reflecting as a credit on my account, it appears that the fees on the statement were increased by roughly the same amount. I have logged a call on their website and emailed the finance department, providing them with the pro-forma invoice of +-340000. The pro-forma is also available on my student profile on their system. I am currently waiting for Mancosa to correct the statement and reconcile the account.So I can get my R4000 back. This is not even the first incident I have with regards to money last year I had to wait for my refund like 50days.This here they inflate the bill.Also just to inform you I am not the only one that wants their credit as there are other at my company that are going to request it.
53 replies
10 months ago
Mancosa refund Policy
I am writing to express my deep frustration regarding the refund I requested from Mancosa, which remains unpaid despite the fact that all requirements on my end have been fulfilled. I submitted my supporting documents on 21 May 2025 and was informed that the refund process would take 30 days. Yesterday marked the end of that period, and yet I have received neither the refund nor any formal update. Today, still nothing has changed. I am now forced to chase after my own money, and I question what kind of verification process truly requires a full 30 days—especially when all necessary documents have already been provided and my account is in good standing. It’s disappointing that an institution which presents itself as a private college fails to meet its own operational standards. I should not have to beg or plead for the return of funds that are rightfully mine. You also have no idea what commitments I’ve made based on this refund being processed on time. I am requesting that the funds be transferred immediately, and that proof of payment be provided to me without any further delay.
56 replies
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1 Star
2 (100%)