CK
chris K
Active since Apr 2011
2
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0
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2 reviews58 months ago
No Service
I was a client of Securicon Until December 2020. They provided me with internet access (wifi) at home in Marlothpark Mpumalanga. In November 2020 I went to the Securicon office in Marlothpark to ask for the change of the system to my new address in Marlothpark. The office refer me to the technical chief Quinton. I called him and ask him if they can change my dish and system to my new address (i gave him the address) His reply was they must first go to the new address and test if they can connect. On 11 December 2021 I called him again and he confirm they did not sent anybody but will. I went on holiday for a week my cell got wet and broke after I got a new cell I called him and ask about the wifi again they did not do anything my communication with him continue until end on December. At the end of December no Securicon technician ever visit my house. I deside to change from Securicon to Rain. I paid Securicon on 1 December for the service for December. As mentioned I did not receive any service. In January 2021 I receive a new invoice for the service in January. I respond by mail that I refused to pay and that had happened. I got an apology from the Securicon accounting office that they are sorry for the service but they cannot stand in for over departments. I got response from Quinton as if he do not know anything about the correspondence between us. I forward him the WatsApp messages but say I'm no longer interested in Securicon. End of January, February and March I did not receive any correspondence from Securicon. End of April 2021 I receive an invoice from Securicon for service provided for January 2021. I again query the invoice and went to Securicon office in Komatipoort the accountant lady informed me that Quinton is no longer working for Securicon. That she don't have any mail reverences as the Securicon system crash I must please sent her the correspondence , what I did. In June 2021 . I again receive an invoice for the January service. I sent a detail report to Mr. Vincent Buemer. He reply on 3 June he investigate the matter. I did not received any outcome of the investigation and again receive an in invoice in July 2021. Securicon acknowledge they got the cell of Quinton therefor they must have all the prove of correspondence. I had pay for a month (December 2020) without receiving any service or feedback from the Securicon.
0 replies
71 months ago
Fraud SA Tyres
On 11 January 2020 I was on the internet searching for New Maxxi Tyres for my Bakkie. I saw a special that was advertise by Tyres.co.za. I try to buy the tyres but did not succeed. Shortly after this I receive a WatsApp message from Tyres on +27875504800 from a person that introduce himself as Thomas Rundle. He ask me if he can assist me, I explain to him that I did not succeed to purchase the tyres. He answer that he can assist and fit the Maxxi Tyres on Saturday 25 January 2020 in Nelspruit, but only if I do purchase today. I agree and transfer the money as agreed R10750.00 into a Standard Bank account 3480049 Barden Tyres. Friday the 24th January 2020 at 18.12 he sent me a WatsApp that read the Maxxis can only be delivered on the next Monday. I told him I'm leaving for Mozambique and the agreement was to fit tyres in 25th I need tyres. He then agree to fit me different Tyres and on my return he will fit the Maxxis. I fit the tyres and he confirm the Maxxi Tyres for fitment on 6 of February 2020. On 6 February 2020 I went to Nelspruit there was no tyres to be found I call him he try to convince me to take a cheaper tire that is not in the same class as the Maxxis. I refuse the deal. After some time he sent me the number of a Mr. Bradley Smith from Maxxis 0824958087. I call Mr. Bradley he told me that they are waiting for the consignment from China and will definitely deliver the next week. On 13 February 2020 I receive a WatsApp from Mr. Rundle that the Maxxis will be ready for fitment the next Wednesday. On 19 February 2020 I receive a Watsapp that I must not go to Nelspruit he must first confirm. On Wednesday 24 February 2020 I enquire and ask he to do it Thursday. On 28 February I again enquire and I receive an answer the next Wednesday. On 3 March I enquire he again postpone until Thursday. On 4 March I enquire again he reply he will call me the next morning. On 6 march 2020 I send him a WatsApp after I did not hear anything from him that that he need to refund me. He answer that I must give him a last chance to deliver and I agree on 11 March 2020. On 11 March 2020 I receive a WatsApp that he will deliver the next day. On 17 March 2020 nothing had happen from his side he do not take calls from me and I send him a WatsApp to refund my money. He agree to refund my money on 27 March 2020. I did not receive any refund or any more correspondence from him. On 28 May i went to Komatipoort Police to register a Fraud case. the officer called him he agree to pay my money back. On 29 May Mr. Rundle called me and promise me a Refund and the Tyres. I ask him why he said for good faith. The money was suppose to be in my bank on Monday 1 June never received. He watsapp me and ask me if he can give me a set of Cooper tyres for the money and he will deliver on next Tuesday. I watsapp him back that Tuesday is a holiday he agree then Wednesday. Its Wednesday today no indication no word on delivery.
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2 (100%)