YB
Yolandi B
Active since Aug 2025
2
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Reviews
2 reviews1 month ago
What a great experience! David Simpson was so friend, helpful and professional
What a great experience! David Simpson was so friend, helpful and professional. Great service, well done to David and King Price Insurance
53 replies
8 months ago
Who-cares-about-the-patient attitude
Staff in ward, food and overall cleanliness I can't complaint about. I do however have huge issue with the hospital admin/ accounting side. I've never been to this hospital and still new to my medical aid, so when the dr said he wants to do a scope while in-hospital I requested to see the admin person working with medical auths. The admin guy came to me and I ask that he must please find out if there will be a scope co-payment and how much that would be, as I already knew I have a R4100 co-payment on MRI. He said he will find out as soon as possible. If there would be a co-payment I will be informed prior to scope. Nobody came back and the scope was done, just to be informed by another accounts lady, she was supposed to come and tell me prior to my procedure, but was too busy and couldn't get to me in time. Now a co-payment of +-R7900 is hanging over my head. I don't hear anything from the hospital unless I phone them and the accountant still can't tell me after 4 months what the hospital is going to do to fix their mistake. Huge disappointment
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
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3 Star
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2 Star
1 (50%)
1 Star
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