Bongiwe J

Glenvista reception staff

Service we received from the two receptionists at Glenvista High was extremely disappointing. Particularly from two black women, possibly mother's even. I called yesterday regarding our application for grade 8, we were told that the documents submitted online were not certified and that we all we had to do was certify them and then deliver them to the school. Upon the arrival of my son's father at the premises this morning, he was then sent from pillar to post, with the ladies now requesting documents that we were initially not told about. They asked for my proof of residence, which we provided by form of confirmation of my medical aid which they then questioned, saying it was cooked. They called my employer, asking if I work for them which has nothing to do with this, then asked for my proof of residence which was confirmed by my employer but further questioned by them still implying that my friend was the one they'd been with on the phone. I called the school afterwards looking for some kind of resolution only to be put and left on hold. What's left us frustrated and with a bitter taste in our mouth is the run around, time wasting and the snotty attitude displayed and comments made by both ladies, offering no solution that could help with the situation or telling us once off that they don't want our son admitted at the school.