Active since Sep 2025
At 11:09AM I called in seeking assistance with an old Ctrack account. Spoke to an individual from the Billing or Accounts Department by the name of Joshua Hlongwane. He was extremely unhelpful and his sense of reasoning was inaccurate. During the phone call the line disconnected and Joshua made no means to call back as a courtesy which then solidified the poor client service from Ctrack. I urge all individuals to think a few times when signing up with such a company. Extremely disappointment by the treatment.
Lack or sympathy and empathy for their clients. Call back requests are returned days or weeks later. I would never recommend this tracking company to anyone.
Lack or sympathy and empathy for their clients. Call back requests are returned a days or weeks later. I would never recommend this tracking company to anyone.