LC
Lauren C
Active since Oct 2025
2
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2 reviews1 month ago
Insurance claim rejected on vehicle
Policy number KP3255893 Thank you for acknowledging my complaint: Dispute with King Price: No I did not dispute, the rejection with King Price, before approaching your office. The insurer called me, on Wednesday the 13th of May 2026, and informed me, telephonically that my claim was rejected. I did not receive any letter, email or written correspondence confirming the rejection. I am approaching your office now, because I have not been given a written outcome to dispute directly with King Price. King price was contacted, to claim for vehicle accident on the 1st May 2026. The insurer stated the claim telephonically, the claim was rejected due to non disclosure of a previous claim. I disagree with with this reason because: I answered No because I understood the question to mean claims that were paid out, or outstanding. I did not intentionally hide information. When I took the policy over the phone, the agent did not explain what counted as a claim. I did not intend to mislead King Price. I genuinely misunderstood the agent. Please let me know if you need any further information from me. Kind regards, Miss Lauren Cutler Cell number: 076 032 1909
2 replies
8 months ago
Dislike
I bought, a demo model, Nissan Magnite white in colour, from Produkta Nissan last year November 2024, with no luck, I’ve been having endless problems with the breaks pads, since I issued the vehicle. This is a demo vehicle not brand new, the vehicle had already 7km on the clock, once I purchased it. I took the vehicle to Morgan Nissan this year March to get new breaks, they were liable for the breaks. Not me, but insisted that I would I will be liable, that’s absolute nonsense, as you cannot be getting new breaks when the vehicle has done less than 12000km. Now, I am getting same noise once again, and I took my vehicle back to Morgan Nissan over a month ago, they cleaned them for me, telling me, I have 4mm left, and will need to replace the brake pads in the front. This is highly unacceptable, I’m not accepting this, for a second time around, as my km on the clock is only 11200km. I purchased the vehicle from Produkta Nissan, I am getting no help, no assistance, from Morgan Nissan. Please can you assist, with immediate effect. I cannot and will not every so many km keep putting on new break pads ect. A Nissan magnite, should only, get, approximately at a range of between 30000km to 70000km.
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