RB
Ruan B
Active since Nov 2025
2
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2 reviews3 weeks ago
Do NOT buy a car from Weelee!
Do NOT buy a car from Weelee. This has been the worst vehicle-buying experience I have ever had. The vehicle was sold to me as a “Platinum Status” vehicle, with the sales representative assuring me that there were no issues. However, after driving just a few kilometres from collection, I encountered two problems. I returned the vehicle for repairs and, after waiting two weeks, was told everything had been fixed. Upon collecting it, I discovered—again within a few kilometres—that one of the original issues had not been resolved. I informed the dealership, but was ignored for over a month, to the point where I had to show up in person to speak to management. The vehicle then went in for a second repair attempt. A week later, I was told the issue had been fixed. This time, I barely made it out of the dealership before getting stuck at a traffic light, unable to get the car into gear—and unbelievably, the original issue was still not resolved. In February, I returned the vehicle again and was informed that the clutch had failed, which was the 4th issue by this point. Keep in mind, this was sold as a “Platinum Status” vehicle. After giving the dealership multiple opportunities to fix the vehicle, in good faith, I exercised my right under the Consumer Protection Act and requested a refund within the first six months—only for my right to be denied. Out of the nearly six months since purchase, I have only been able to use the vehicle for three months, yet they still refuse to honour my right to a refund. Absolutely disgraceful!
15 replies
6 months ago
Weelee Terrible Service
The worst experience with a dealership I have ever had! From the reception or anyone else not answering the landline even once. To the sales representative not providing any feedback, disregarding what I want to do. To the finance department not providing feedback either. Save yourself the frustration and avoid this business at all cost!!!!!!!!!!!!
91 replies
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