Ryan S

TDSA Refusing Refund for 2 Months

I am truly appalled by the service from Tactical Distributors SA (TDSA). I ordered pants on 7 October. The pants that they sent were both broken, and the wrong size. They "replaced" them with a completely different product in the wrong size again. I returned everything on 10 November. It is now late December and they are effectively holding my money hostage. Despite numerous [countless] emails to "Nakita", I have received nothing but excuses and for the last for weeks I have received no responses from them. I have been forced to lodge a formal complaint with the National Consumer Commission (NCC) and now the Consumer Goods and Services Ombudsman (CGSO) [have reference numbers for both]. Avoid this store if you value your money or expect any form of consumer support. Borderline thievery. STAY AWAY!