nazly T

Very disappointing experience!!!!

I called in to order as I went on the website to figure out what i wanted to eat, but when I got there there price difference was by R100, I queried a price discrepancy between the website and in-store pricing and was met with a very unpleasant, unfriendly attitude from the manager, NATASHA. I was bluntly told that the prices on the website “do not matter” and that only in-store prices count. This is misleading and shows a complete lack of customer focus. There was no effort to assist, explain, or resolve the issue—just dismissiveness and poor service. Customer service clearly is not a priority here. I will not be supporting this business again. If I could give 0 stars I would!!!! I would suggest going to aneesas as the price on the website and in-store are 100% accurate and the same!