Mignon I

Misrepresentation, Unsafe Repair, and No After-Service Support

I had a deeply troubling experience with Collen from Repairspark. He attended to our washing machine and stated that it was repaired. He insisted on payment before leaving and would not leave the premises until payment was made. He assured us the machine was fixed. After a single wash cycle, the machine began smoking. I contacted him immediately. It took several days for him to return. On his return, he claimed the issue was the PC board — which he had stated was already replaced during the initial visit. After this second visit, he has not returned and has ignored repeated calls and messages. Since then, there has been no follow-up, no repair, and no refund. I subsequently attempted to verify the business and could not find: • A registered business on CIPC • A physical business address • A registered company email address (contact is via Gmail) While the website appears professional, the lack of transparency and accountability is concerning. Based on my experience, I would strongly advise consumers to exercise extreme caution before engaging Repairspark.