Prudence N

Unprofessional service

Hello i visited Queenspark in Gateway yesterday 18 January 2026.I saw a dress that i liked.First of all the black staff is very unfriendly and i asked them to put it away for me to pick it up on the following day.The dress is R1.4 and i sent my son to go and pay for the dress and i was in the car .First of all they ignored him just because he's 11 and after paying for the dress ,they put it in a white cheap plastic bag the ones that cost R1.50 how can my dress was not wrapped in a decent bag..There was no explanation and no apology .I felt undermined by the lady that served me. I don't see myself buying again at Queenspark. There are so many customer friendly boutiques out there. Im am boiling