Aneshree N

Utterly disappointed

This morning I ordered an iced coffee which tasted extremly watered down and not drinkable. When I politely asked if it could be readjusted the waitress refused and did not offer an alternative or solution. The interaction felt dismissive and lacked basic customer service. I understand that mistakes happen and I expected a reasonable effort to resolve the issue. I am utterly disappointed with this experience because I usually love going there.