AT
Adele T
Active since Jan 2026
2
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2 reviews3 months ago
Mahindra XUV700 2.0 AX7L A/T (7 seater) – unresolved defects, misinformation, and significant financial loss
Mahindra XUV700 2.0 AX7L A/T (7 seater) – unresolved defects, misinformation, and significant financial loss Body I am sharing my experience to warn other consumers and to document what I believe to be serious issues of misinformation, unresolved defects, and poor after-sales handling. I purchased a new Mahindra XUV700 2.0 AX7L A/T (7 seater) in August 2025 from Mahindra Menlyn. From the day after delivery, the vehicle began exhibiting faults. Over the following months, the vehicle was returned six (6) times for repairs. The main issues included: • Infotainment system freezing, disconnecting Apple CarPlay during use, and going blank • Repeated electrical-related faults • Safety concerns related to the vehicle’s behaviour • Unreliable performance despite multiple repair attempts Despite Mahindra SA repeatedly confirming that the vehicle was “repaired” and “fit for purpose”, the same infotainment failure reoccurred even after the vehicle had been in their possession for over a month. A further concern, which was raised before purchase, was safety-related: I specifically asked the salesperson whether all doors unlock when switching the vehicle off. I was told this was “just a setting” and that only the driver’s door would unlock. After purchase, I was informed that no such setting exists, and that all doors unlock automatically when the vehicle is switched off. This was never disclosed upfront and is a significant safety concern, particularly for women travelling alone. After exhausting all reasonable avenues — including Mahindra SA and the Motor Industry Ombudsman of South Africa (MIOSA) — I was left with no confidence in the vehicle and no practical resolution. As a result, I was forced to trade the vehicle in at a loss of R135,000, despite having purchased it new for R605,000 (including a maintenance plan). This experience has been financially and emotionally exhausting. I believe consumers deserve transparency, accurate information at point of sale, and vehicles that are safe, reliable, and fit for purpose. I hope this review helps other potential buyers make an informed decision.
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3 months ago
Mahindra XUV700 2.0 AX7L A/T (7 seater) – unresolved defects, misinformation, and significant financial loss .
Mahindra XUV700 2.0 AX7L A/T (7 seater) – unresolved defects, misinformation, and significant financial loss I am sharing my experience to warn other consumers and to document what I believe to be serious issues of misinformation, unresolved defects, and poor after-sales handling. I purchased a new Mahindra XUV700 2.0 AX7L A/T (7 seater) in August 2025 from Mahindra Menlyn. From the day after delivery, the vehicle began exhibiting faults. Over the following months, the vehicle was returned six (6) times for repairs. The main issues included: • Infotainment system freezing, disconnecting Apple CarPlay during use, and going blank • Repeated electrical-related faults • Safety concerns related to the vehicle’s behaviour • Unreliable performance despite multiple repair attempts Despite Mahindra SA repeatedly confirming that the vehicle was “repaired” and “fit for purpose”, the same infotainment failure reoccurred even after the vehicle had been in their possession for over a month. A further concern, which was raised before purchase, was safety-related: I specifically asked the salesperson whether all doors unlock when switching the vehicle off. I was told this was “just a setting” and that only the driver’s door would unlock. After purchase, I was informed that no such setting exists, and that all doors unlock automatically when the vehicle is switched off. This was never disclosed upfront and is a significant safety concern, particularly for women travelling alone. After exhausting all reasonable avenues — including Mahindra SA and the Motor Industry Ombudsman of South Africa (MIOSA) — I was left with no confidence in the vehicle and no practical resolution. As a result, I was forced to trade the vehicle in at a loss of R135,000, despite having purchased it new for R605,000 (including a maintenance plan). This experience has been financially and emotionally exhausting. I believe consumers deserve transparency, accurate information at point of sale, and vehicles that are safe, reliable, and fit for purpose. I hope this review helps other potential buyers make an informed decision.
0 replies
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