VL
Valerie L
Active since Jan 2026
4
Reviews
0
Industries
Reviews
4 reviews2 months ago
Serious neglect of patient at Bheki Mlangeni District Hospital
Serious neglect of patient at Bheki Mlangeni District Hospital Our family is deeply concerned about the treatment of a relative currently admitted at Bheki Mlangeni District Hospital. The patient arrived at the hospital on Monday, 30 March 2026 between 10 :30 and 11 :00, after collapsing at home. Upon arrival, we were informed that she had suffered a stroke. During the fall, she also dislocated her left shoulder. Despite the seriousness of her condition, it took two full days for her to be admitted to a ward. During this time, we repeatedly requested assistance and updates, as the patient was clearly unwell. Due to mounting frustration and lack of response, we recorded a video to document the situation. Instead of addressing our concerns, security was called on us, and we were removed from the area. Only later that same night were we contacted and informed that she had finally been admitted and given a ward number. Since admission, the standard of care has been extremely concerning. The patient’s dislocated shoulder has still not been properly assessed or treated by a doctor, and there appears to be little to no medical monitoring, despite her being a stroke patient. When we visited on 1 April 2026, we found her left unattended, lying in her own waste, with no staff assisting her. This is deeply distressing and undignified. Her only child, a young adult son, has been placed in the heartbreaking position of having to clean and care for his mother himself, as the family cannot be present daily due to work commitments. We believe this situation reflects serious neglect, a lack of dignity, and a failure to provide basic medical and nursing care. We are asking for accountability, urgent intervention, and assurance that patients at this facility are treated with the care, respect, and dignity they deserve.
0 replies
3 months ago
31 km test drive
My car was rep**** after four weeks of waiting and they further disappeared me when they took the car for drive for 31 km, test driving it. I did not understand that part 31km.
0 replies
3 months ago
Start repairing the car
My car has been with Car Service City Sandton for four weeks. My warranty claim was approved for the vehicle to be repaired; however, to date no work appears to have been done on the car. I have been informed that the delay is due to a part that is still outstanding. After seeing some of the reviews regarding the service, I must say that I am becoming increasingly disappointed with the service providers involved in assisting with my vehicle. This entire experience has been very frustrating and has even made me question whether purchasing the car was the right decision, considering that I am still making payments while the vehicle remains unrepaired.
0 replies
4 months ago
Pineapple Insurance
I am writing formal compliant to raise a grievance with Pineapple Insurance regarding my recently approved insurance claim and the condition in which my vehicle was returned to me after repairs. Following the accident, my claim was approved and my vehicle was booked in at the appointed workshop for repairs. I collected the vehicle on Wednesday the th of January 2026 morning, having already paid the required excess in full. However, on the same day, while driving to work, I experienced a serious mechanical issue in that the vehicle had no acceleration power. I immediately parked the vehicle at my workplace and contacted the workshop to report the issue. Despite reporting this promptly, my vehicle has now been parked at my workplace for several days, and I have been significantly inconvenienced, particularly with travelling to and from work. I am deeply concerned that the vehicle was released to me before the repairs were properly completed and before it was roadworthy. In terms of the Consumer Protection Act (CPA), services must be performed with reasonable care and skill, and repairs must be fit for purpose. In this instance, the vehicle was clearly returned to me in a defective and unusable condition, which does not meet these standards. Furthermore, I had already paid the excess prior to receiving a properly repaired and functional vehicle. This has resulted in financial prejudice, as my funds were paid over without receiving the intended benefit, and I could have earned interest on the amount had the vehicle not been prematurely released.
1 reply
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4 (100%)