MD
Morgan D
Active since Feb 2026
3
Reviews
0
Industries
Reviews
3 reviews1 month ago
Poor service: Mweb
I am writing this to express my extreme dissatisfaction with the service—or lack thereof—that I have received over the last 48 hours. My Wi-Fi service stopped working two days ago, and despite my efforts to resolve this through the correct channels, I have seen no progress. My experience so far has been characterized by: Total Connectivity Loss: I have been without internet for two full days with no estimated time of repair. Wasted Time: I spent over 90 minutes on hold waiting to speak to a consultant. This is an unacceptable barrier to receiving support for a service I pay for. Lack of Action: Although I have logged a formal call, no technician has been dispatched, and I have received no meaningful updates. Reliable internet is a necessity, not a luxury. I expect a prompt response and a clear timeline for when a technician will be at my premises to restore my connection. Reference Number: 1225729
318 replies
1 month ago
Poor service: Wild coast sun international
Formal Complaint: 7 Days of Silence Following poor Service at Wild Coast Sun To Sun International Senior Management, I am posting this as a formal follow-up to a matter escalated seven days ago, for which I have received zero feedback. The lack of communication following my stay at the Wild Coast Sun is as unacceptable as the service failures themselves. Previously, I held your establishment in high regard; however, it is clear that standards have declined significantly. I am placing the following incidents on the public record: Housekeeping Inefficiency: We were forced to wait over an hour for fresh towels despite numerous calls to Housekeeping and Reception, disrupting our scheduled plans. Failure of Room Maintenance: Upon returning after 1:00 PM, our room remained unserviced. I was forced to manually request cleaning, requiring my family to vacate the room once again. Unprofessional & Degrading Checkout: Our departure was delayed by a staff member who repeatedly questioned the ages of my children (11 and 16) in an accusatory tone in front of other guests. Insinuating dishonesty regarding my booking and breakfast charges was embarrassing and insulting. To be treated like a "person of interest" rather than a valued guest—especially after the prior service failures—is entirely unacceptable for a Sun International property.
0 replies
2 months ago
Bravo Brands/Sealy Dismissing Defect Without Physical Inspection
Bravo Brands/Sealy Dismissing Defect Without Physical Inspection I purchased a Sealy bed from Mojo Beds (The Crescent, Umhlanga) on 15 December 2025. Within weeks, a hollow developed that is clearly felt when sleeping, though difficult to capture in photos. After following the correct process and emailing photos on 2 February 2026, I was contacted on 9 February by Chandler from Bravo Brands, who informed us that "according to the photos" there is no problem. This is unacceptable. You cannot "feel" a structural failure through a photo. I have attempted to call Chandler back twice today and left two messages, but my calls remain ignored. I am extremely disappointed that a premium brand like Sealy is being supported by such dismissive customer service. I expect a physical inspection of this mattress immediately as it is still under full warranty.
0 replies
Review Distribution
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1 Star
3 (100%)