Letumile P

Mobi Trade is a ***** and ****

Mobi Trade (sells cellphones have a branch in Durban) is the worst and have ****med me my money. I bought a phone from them iPhone 13 pro max in white colour silver trimmings on the 1st of December 2025, they then provided me with a defective iPhone 13 pro max in a gold colour as they said they don’t have the colour I had initially wanted (yet before making payment they claimed to have the colour) the gold phone kept on saying “no service- couldn’t connect to my network provider”and could only operate with WIFi only, I then informed them within days of receiving the phone and they asked that I return it they will provide me with a new phone. They have been giving me the runaround since , it is even the 12 of March 2026(4 months later ) , they have even blocked me from their official instagram pages, ignored my WhatsApp and calls . I have bought the phone for R 11 950.00 yet they failed to provide me with a phone and I have then resorted to buying another phone from another retailer. I want my money back, I want my refund. You failed to provide me with the service and inconvenienced me immensely for those months as I struggled without a phone . Mike, Hammin of Mobi Trade are ****mers. They take advantage of customers residing far and fail to provide them with what they have purchased. I want my money back.