Shani S

WARNING - DON’T BUY BAIC X55

I’ve never gone this far as to write a negative review about any brand or service, but this experience has been incredibly frustrating. I purchased my X55 in December 2025, and it has honestly been one of the WORST decisions I’ve made. Since buying the vehicle, I’ve been struggling with the brakes making a constant clicking noise. I was told that it is “normal,” which is concerning for a brand-new car. (Reading all the other reviews I see this is an ongoing issue) On top of that, the time on the screen keeps displaying two hours earlier, even after I took the vehicle back to the dealership. The sales representative said he would ask head office about the issue, but there has been no proper resolution. For a new vehicle, I expected far better support and reliability. At this point, the lack of clear answers and solutions is extremely disappointing. This is a WARNING to anyone considering buying this car, there is a reason many of us stick with the brands we know and trust.