Letitia H

Paying Premium Prices for Substandard Peter Stuyvesant Boost

I’ve been a loyal customer of Peter Stuyvesant Boost for years, and honestly, this last purchase has been incredibly disappointing. Considering how much I spend on your cigarettes, I expect a certain level of quality—but the carton I recently bought from Checkers was far below standard. The cigarettes were stale, had large chunks of tobacco inside, and burned unevenly, making the smoking experience unpleasant. On top of that, some of the menthol capsules were already popped before even lighting up, which completely defeats the purpose of buying Boost. Paying over R54 for a pack of 20s and not being able to enjoy the product is frustrating and unacceptable. What makes it worse is that there seems to be no clear or accessible way to contact you to raise these concerns. Very disappointed, and seriously reconsidering continuing to support this brand.