AW
Adrianus W
Active since May 2026
3
Reviews
0
Industries
Reviews
3 reviews3 months ago
AVIS RENTAL AGREEMENT NUMBER: ***3DE4 WRONG AVIS AGREEMENT: E*** CHECK 24 BOOKING NUMBER: ***9 AUTO EUROPE: EU***9-1 Case Summary: • I booked a rental car for 14 days in May 2025 in Faro, Portugal
AVIS RENTAL AGREEMENT NUMBER: ***3DE4 WRONG AVIS AGREEMENT: E*** CHECK 24 BOOKING NUMBER: ***9 AUTO EUROPE: EU***9-1 Case Summary: • I booked a rental car for 14 days in May 2025 in Faro, Portugal. • The car rental was fully prepaid through CHECK 24. • Due to a medical issue ( I did not feel well), I was forced to return the vehicle two days earlier to AVIS FARO AIRPORT than planned. • At the AVIS FARO AIRPORT RETURN COUNTER, I was unexpectedly presented with a new rental contract and immediately charged €698.77 to my credit card. • I was not informed in advance that returning the vehicle early would cause the original prepaid price to be invalidated or replaced with a substantially higher rate. • I did not consent to this re-pricing and did not sign any new rental agreement explicitly authorizing a €698.77 surcharge. The new rental agreement is a cheating issue.1 reply
3 months ago
AVIS FARO AIRPORT, Portugal took ******* €698,77 from my Credit Card
AVIS FARO AIRPORT, Portugal took ******* €698,77 from my Credit Card. My rental car was already paid for. Please take care for AVIS at the Airport in FARO, Portugal. They are *******s.1 reply
3 months ago
I was writing to Candice Lane (GM Reservations) regarding my reservation for two persons from 6 March to 13 March 2026 at Sabi River Bush Lodge in Hazyview, Mpumalanga
I was writing to Candice Lane (GM Reservations) regarding my reservation for two persons from 6 March to 13 March 2026 at Sabi River Bush Lodge in Hazyview, Mpumalanga. The room that was provided on arrival did absolutely not meet the conditions and standards agreed upon at the time of booking and payment. The room was in a very poor condition and significantly below the expected quality, especially considering that other rooms at the property had been renovated. Due to these circumstances, we found the accommodation unacceptable and were forced to leave after three nights. I therefore requested a refund for the remaining four nights, totaling ZAR 10,884.00, which is the amount owed. I have already sent several emails to the General Manager of Reservations Candice Lane and have attempted to reach the office by phone, but I have not received any response. I requested that this matter should be resolved promptly. Up to today that didnt happen.0 replies
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