T
Thandile
Active since May 2026
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1 reviews1 month ago
My phone was damaged on 20 May 2026 and I was stressed about the whole situation
My phone was damaged on 20 May 2026 and I was stressed about the whole situation. Katelyn's (Naked Insurance) professionalism and swift responses is commendable. She explained every step of the claim process well and I knew what was needed from me at all times. Her diligence put me at ease because I realised I was in good hands. The claim was processed, approved and paid out all under 7 working days. I received a pleasant customer service experience. I would recommend insuring your phone with Naked Insurance.1 reply
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