CHERISE N

Filthy, unbearable environment and should be 2 star

Filthy, unfriendly, very unorganized and definitely not a 4 star experience. This was my first time at this hotel and I felt so uncomfortable yet I asked in advance for rooms to be clean and everything in working order. When I arrived the room was not ready, there was not enough towels, almost slipped coming out of the shower, cold water, plugs not working, dstv not working, phone handset filthy and sheets smelt used and not fresh the aircon did not work, the banging construction noise is an icing on the cake which creates such a disturbance, the toilet pan was not sanitized. I really believe this place is a absolute waste of money. This was the worst place I ever stayed at. Worst of all on the morning of a work function when I could not do my hair they told me to go into another room to plug my hair iron and do my hair. Managers are not friendly nor helpful. Absolutely ****