Carel C

Excellent service and support

During the last 2 weeks I dealt with 3 online retailers, with 2 matters directed at Nivo. Nivo had exceptional service and support while the other 2 was less than disappointing. <br> <br> - The first one was a repair on an item that broke under warranty. Nivo was very helpful and quick to respond to the return request. The return was made very easy and fast due to their superb \My Products"page that manages all products ordered from Nivo along with their warranties.<br> <br> - The second one was ordering a new item that I had to get in a very short time. The order was placed on Friday afternoon and Nivo confirmed that they will be able to deliver by Tuesday. On Monday morning the courier dropped of the product. <br> <br> Thank you Nivo for the effort and support. <br> <br> PS: Your website is excellent and is very easy to navigate and use compared to any other online retailer that I am used to. <br> <br> Regards"