fayleen K's Profile | Hellopeter

94 months ago

Dissatisfied Groupon Customer

I bought a coupon on groupon for a microdermabrasion. Found a place where i wanted to do this. Could not get in touch with Body and Beauty Retreat. Tried about three times. Called Groupon to cancel this voucher. The client refused to cancel this voucher as she had redeemed the voucher and Groupon said I must go back to the client and redeem this voucher. How can i go back when i already had words with this company. How can i feel comfortable knowing i had reported her to Groupon. I asked Groupon to please refund me and they refused at least i could use the voucher on another retreat. I am so dissapointed as i feel some of these companies are redeeming the vouchers and not getting back to customers. Shoudnt the voucher only be redeemed once the customer has used it. Please not happy with customer service at Groupon at all.

0 replies

Groupon

94 months ago

Dissatisfied Groupon Customer

I bought a coupon on groupon for a microdermabrasion. Found a place where i wanted to do this. Could not get in touch with Body and Beauty Retreat. Tried about three times. Called Groupon to cancel this voucher. The client refused to cancel this voucher as she had redeemed the voucher and Groupon said I must go back to the client and redeem this voucher. How can i go back when i already had words with this company. How can i feel comfortable knowing i had reported her to Groupon. I asked Groupon to please refund me and they refused at least i could use the voucher on another retreat. I am so dissapointed as i feel some of these companies are redeeming the vouchers and not getting back to customers. Shoudnt the voucher only be redeemed once the customer has used it. Please not happy with customer service at Groupon at all.

0 replies

SASSA

135 months ago

Cutting off pensioners pension without warning or

Regarding pension of Neville clark ID 441118 5150 088I I was horrified to find out that my dads pension was cut off today. I really cannot understand why. I have been in communication with Sassa offices regarding organising a home visit for my dad. My dad is bedridden and one can see from records that when I applied for a pension for my dad a home visit was organised. How am I expected to take my dad to a Sassa office on a stretcher. I have told Sassa and have been in contact with them regarding this. This is so unfair as my dad relies on this pension. This is the same reason why he is in frail care. I was told that the home visit would be done on Friday the 27th February. I waited and waited and they did not come nor did they call me. I was told the visit was confirmed by Wonderboy. My dad is in a frail care home as he is totally bedridden. I explained this to Sassa and was told on numerous occasions that I must not worry that the pension will not be cut without a letter advising me. I am the only person looking after and supporting my father. This is totally unfair as this is my fathers livelihood and he survives on this. I now have to take out a loan to pay

0 replies

fayleen K

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Dissatisfied Groupon Customer

Dissatisfied Groupon Customer

Cutting off pensioners pension without warning or

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