JV
John V
Active since Nov 2011
11
Reviews
0
Industries
Reviews
11 reviews2 months ago
E-Clear Pool Filtration Does Not Work at all
I was sold a system that warranted that it was a cleaner, low maintenance, long term cost effective alternative to chlorine and salt chlorinator. After 3 years and much back and forth between the company and myself i had to come to the conclusion that this system is absolute ******* and does not work as the company promises. The pool was always green and growing algae badly. Advice is regularly contradictory between calls and every problem I brought up had some excuse for the occurrence that they never take responsibility for. I have had to drain the pool twice now and redo the walls as they turn blue even when you test the water 3 times a week. I had to put in a PH regulating system (R14000) because they said the problem was ph not managed properly that wasn't the solution. I replaced coper electrodes and then the silver electrodes bolts were steel and rusted so i replaced those myself with stainless steel. They sell the equipment without using stainless steel and most items rusted. 2 years later the perspex is cloudy and no longer looks acceptable on their device. Then the oxygenation plates stoped working properly. At that point i decided to cut my losses and get a zodiac salt chlorinator. I have never been happier. Maintenance is now simple and easy and the pool is always crystal clear. I put in a larger pump and filter than my pool needs as e-clear said that’s their spec. I used glass filtration which is extremely expensive as that was their spec and they said sand wouldn't work. I did everything possible to try make this system work for me but in the end i had to remove it completely, and spend over R100,000 fixing my pool because of the damage it caused to the pool walls. Nobody wants stained walls and they clearly state in their documents that they will not be held responsible for damage to the pool. I informed them that i had made the decision to remove their system and did not even get a reply. Don’t waste your time and money on this expensive *******. I would love to get a group of unhappy customer together and put together a complaint for the NCC against them for false advertising and defective product. I would love to get my money back and the costs associated as i have been left feeling that I have been ****med. They say their system is used by so many major corporates but I don't see how that is possible given my experience.
0 replies
19 months ago
Hudsons Given. 6 people food-poisoning
On Saturday 26 October 2024 I took 2 Students at the University, 2 Visitors, my partner and myself for what was to be a happy farewell dinner for my parters daughter who was leaving to work in the USA. From midnight onwards each one of us started vomiting non stop and had serious diarrhoea. At 8:30m on the 27th of October 4 people will in hospital undergoing treatment for food poisoning. Myself and my parter managed to stay out of hospital but as at today31 October we still cant stomach any meat products other than chicken. Hudsons was informed on the 27th and have been giving us all sorts of storries and trying to blame it on anything but themselves. It is clear to us and the doctor, that treated the 4, that it was food poisoning. Given it was our only meal of the day obviously Hudsons food was rotten. Hudsons has stopped taking calls, refuse to accept any liability (not even for the bill I paid), and we are left with no other options but writing this review and deciding on taking legal action. Medical costs for the 4 in hospital, the medication, and the restaurant bill cost just over R12,000. None of us will ever go back to any Hudsons and make sure than everybody we know knows what happened. Given 2 people live in Stellenbosch and one of them is a well known sportsman, I am sure their revenue from students will be dropping.
0 replies
31 months ago
UPS kept moneys paid and has not refunded them
I was charged by UPS and paid them believing they were doing the import. The payment was for clearing and duties on a shipment that UPS did not ship from China. The shipment ended up being shipped via DHL. I have been trying to get my money back from them for almost 2 months now and even after promises have been made that i would get my money back nothing has transpired and the money has not been refunded.
4 replies
49 months ago
Coricraft - Scotchguarding does not work and they don't take responsibility
I purchased a couch and paid for the scotch guarding. the very 1st small, what seemed to be an insignificant, liquid spill left a stain. Corricraft informed me it was my problem and I would have to have it professionally cleaned. No offer to get it cleaned and scotch guarded, no offer to refund the scotchgarding. They wanted photos and videos which I supplied but the result was the same. Never again will I buy anything for this company. Couch cost almost R50,000. They wanted me to spill water on the couch to see if it left more of a stain which it did but that did not change the outcome.
1 reply
64 months ago
SageOne/Sage Cloud Accounting down for 2 weeks
Have been using sageone for 5 years. It worked ok but had regular downtime and baking links went down regularly for months. The final straw was when the system went down for 2 weeks and I had to get my staff to work at night (which was the only time it worked). Lucky I have a good competent and dedicated team. Then they charge for the month in full. I took a decision to change over to smartedge a home grown system that i have used for 10 years on another company and ditch this sage one. Best decision I have ever made was to get rid of sage. Doing an upgrade without proper testing, having no rollback plan, effectively plunging 1000's of companies into darkness for 2 weeks, and then charging in full for the month is completely unacceptable behaviour by any company. I would not recommend sageone/sage cloud accounting to anyone. 28 February we say our final goodbyes to sage.
2 replies
65 months ago
Useless / Incompetent City Council
Charge incorrectly by not taking meter readings and charging what they want way in excess of averages. Wont listen to reason. Force you to pay the account or cut you off. A year later reverse the entries when they take a reading resulting in a massive credit which does not get paid back and I end up not having to pay for 4 months. Then charge a deposit fee on the account for a property that has been owned since the 1980's. The old deposit is obviously no longer on the account as must have been consumed somehow by their systems. Charge was done in October 2020 and 1st query registered then. 2nd query in November. Then they cut the utilities now in January 2021. All utility usage has always been paid on time and in full since the 1980's when the property was purchased. All logged queries go un-attended and phone calls go unanswered. Going there is not possible as I am no longer in Gauteng. Nothing is ever resolved and your utilities get cut off if you don't shut up and pay. Leaves you with a complete feeling of helplessness. Have now logged a complaint with someone that apparently can possibly help.
0 replies
120 months ago
Late Flights complaint generates automatic irrelevant response
<p>I wrote a complaint to BA about a number of consecutive flights over 2 months I had taken with them that were 1 to 2 hours late. The flights were between Port Elizabeth and Cape Town South Africa. I book over 20 flights a month with BA and the response I got was:</p> <p>Over the past few months we’ve come up against a number of issues which have affected the overall punctuality and reliability of the service provided by most airlines. As I’m sure you’re aware, we’ve experienced significant disruption to our service because of continued industrial action across Europe and adverse weather conditions in the London area.</p> <p> These two factors have contributed considerably to the increase in delays and cancellations to our flights because they’ve influenced the necessary restriction in flow rates, especially for our flights in and out of London Heathrow, our main hub.</p> <p>This was obviously a standard response and completely off topic and irrelevant to South African late flights. The response only arrived a week later as well. I fly other airlines often on the same routes and although flight delays from time to time are un-avoidable have not had any I can remember with the other airlines in the last year.</p>
2 replies
131 months ago
Apology for complaint posted 2 April 2015
I would like to apologize to Irestore for the complaint I published on the 2nd of April 2015.
0 replies
136 months ago
Cant resolve an account query
I have tried to resolve an account query with EMM for over a year now and nothing. They have over R3000 credit on an account that I need a refund for but nothing can get this credit either transferred to another account or refunded. I have been pushed from pillar to post on this one and don't know what else I can do anymore. I would really appreciate a resolution to this outstanding item.
1 reply
136 months ago
Awesome Service from ABSA
My elderly parents moved overseas and 18 months ago I recommended they move all their banking over to ABSA which they did. Since then I have to say that I have been constantly surprised by the customer service and level of staff that work for ABSA. The last visit to the bank was nothing short of exceptional. Lartitia was by far the best banking employee I have ever come across. Nothing was too much and although she was on the international desk she ran around the whole bank sorting various issues out for us, some of which had nothing to do with her department. A big thank you to Lartitia.
1 reply
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