Vincent N

Active since Jan 2012

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Reviews

2 reviews

124 months ago

DOS NOT BOTHER GETTING BACK TO ME

Last year March my dad passed away and I advised absa that he has passed on so they must put a stop on his account so no one can touch it and they did not bother and someone took his card and withdrew all the money almost everyday they withdrew R2000 and ABSA DID nothing to stop that. I advised them the person who had the card and they said they would get in contact with them. They eventually sent me a letter to say they no longer dealing with it and I must deal with it...THIS JUST AFTER MY DAD DIES. I went through to the banking adjudicator to complain and they said I must send a mail to [Email Removed] as I need a ref number before I can do anything and till now they have not bothered getting back to me I have sent numerous chasers and still nothing...I AM DISGUSTED THAT THIS IS HOW ABSA HANDLES THEIR CLIENT WITH NO REGARD WHATSOEVER.. THEY ARE A DISPICABLE BANK AND ONLY HAVE THEIR OWN INTERESTS IN MIND...I dont have wordds to describe how shocked I am at the service they offer. MY DADS DETAILS WV NAUDE ID NUMBER 4212315134087. THIS HAS BEEN GOING ON SINCE LAST YEAR MARCH MY DETAILS VINCENT NAUDE

75 replies

Metroweb

126 months ago

PATHETIC SERVICE PROVIDER

I am disgusted in the service from Metroweb, The emails are constantly down and when you try and phone to find out what is going on they keep you on hold with no answer for 30 min then cut the call off and it keeps happening. They are the worst service providers ever. We cant work like this and run a professional business with a very unprofessional service provider. I think the service they think they provide is pathetic

0 replies

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2 Star

2 (100%)

1 Star

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